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Direct Support From Ring Experts
Have questions? Get help from the Ring app or our 24/7 phone support.
See more. Know more. Protect more.
Subscribe to a compatible Protect Plan to re-watch moments you missed, unlock intelligent recognition, get emergency monitoring, and more. You'll only pay for what you need.
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Up to 180 Days of Video History
Save, share and replay recorded videos of every doorbell ring, motion event, and Live View event for up to 180 days.1 -
Video Descriptions
Get more details, faster, with intelligent text descriptions that explain what triggered a motion alert — no need to open the Ring app.2 -
Familiar FacesBeta
Easily tag your family and friends in the Ring app so your cameras can notify you when someone is spotted.3 -
24/7 Professional Monitoring
We’ll request dispatch of emergency responders when break-ins or other emergencies are detected by your Ring security system.4
1Your Ring motion event videos in the cloud are stored, up to 180 days from recording. Modifying your video storage duration affects only recordings created after the change is applied.
2Compatible Ring subscription Features not available for customers in Illinois due to state-specific legislation. Unusual Event Alerts, Video Descriptions, and Single Event Alert, and Active Warnings availability limited to mobile devices with select primary languages. Unusual Event Alerts trains off Video Descriptions and may be impacted by the number of events and other device limitations. Learn More.
3 Compatible Ring subscription and select devices required. Recognition range and accuracy may vary by device model and environmental conditions. Familiar Faces is not available for customers in Illinois, Texas, and Portland, Oregon due to specific legislation.
4Service available in all 50 U.S. states (territories not included) and in Canada (excluding Quebec). Ring does not own its monitoring center. Smoke and carbon monoxide monitoring is not available for business or commercially zoned addresses. See Ring Alarm licenses at: ring.com/licenses. Additional fees may be required for permits, false alarms, or Alarm Verified Guard Response, depending on your local jurisdiction.
