Video Doorbell Pro 2 Certified Refurbished
Our best-in-class wired doorbell camera with cutting-edge security features. Video Doorbell Pro 2 delivers enhanced Head-to-Toe HD+ Video, first of its kind 3D Motion Detection, and built-in Alexa Greetings that answer the door for you. A Certified Refurbished Video Doorbell Pro 2 is refurbished, tested, and certified to look and work like new.
This item includes:
- FREE Expedited Shipping & FREE Returns
- A free 30-day trial of Ring Protect1
- Satin Nickel faceplate and a digital coupon for one free additional faceplate
- Requires existing doorbell wiring for power supply
*Ships to the continental US only (including Alaska and Hawaii, excluding US territories and Canada).
1536p HD Head to
3D Motion Detection
with Bird's Eye View
with noise cancellation
Works with Alexa
Radar-powered precision. That’s Pro.
Ring Pro-tier Doorbells help protect your property with 3D Motion Detection—allowing you to pinpoint movements with radar-powered precision for unmatched security coverage.
Bird’s Eye Zones
Map out your detection to only get alerts about specific areas. Configure zones to know about security events like activity in the front yard, but not the sidewalk.
Bird’s Eye View
See precisely where someone's been and how they got there with an aerial view of your home.
3D Motion Detection
Get accurate detection at a distance to know when and where someone steps onto your property—even in the dark.
Visitors or packages, see what matters.
See more of who stops by and check in on package deliveries down low with Head-to-Toe HD+ Video in 1536p. Then, get notifications when a package is detected within the specified zone with new Package Alerts, an exclusive Ring Protect subscription feature.
Let Alexa get the door.
Can’t get the door? We’ve got you covered. With built-in Alexa Greetings, an exclusive Ring Protect subscription feature, Pro 2 automatically greets anyone who stops by, lets delivery drivers know where to leave your packages, and records detailed video messages, all on its own.
Elevated style, DIY installation.
Turn off power at the breaker and connect the included Pro Power Kit to your doorbell’s chime inside.
Outside, disconnect your existing doorbell button. Connect doorbell wires to the back of Video Doorbell Pro 2.
Secure your Ring doorbell to your home, attach your faceplate, and turn power on at the breaker. Use the Ring App to continue setup.
Complete Control from the Ring App.
See, hear, and do it all from the palm of your hand with the free Ring App.
Receive real-time notifications on your phone or tablet whenever your doorbell is pressed or motion is detected.
Get real-time video and audio with the Live View button. Need to let a guest in? Lock and unlock a compatible smart lock with a simple tap.2
Customizable Motion Zones
Monitor the areas that matter most to you–and leave out what doesn’t, with customizable Motion Zones.
Connect to select Ring devices to see what’s happening and control them all from a single dashboard.3
Security & Privacy Control
Visit the Control Centre in the Ring app to view, manage and control your privacy and security from one easy-to-use dashboard.
Stay connected to your community with real-time crime and safety alerts from your neighbors and local public safety agencies.
Subscribe to unlock even more benefits.
Save what your camera records, get more detailed alerts, link cameras to your Ring Alarm, and more, with a Ring Protect subscription for as low as $3.99/month per device. Start your 30-day free trial.1
Record and Save
Store your camera’s captured footage in the cloud for up to 180 days to review moments you missed, save highlights, and share with family, friends, or neighbors.
Person and Package Alerts
Customize your alerts and minimize interruptions by getting notifications only when your device spots a person or a package. Package Alerts available for select Ring Doorbells only.
See exactly what triggered an alert with a photo preview right in the notification without opening the Ring App.
Home and Away Modes
Easily change modes and customize settings to have your camera record when you’re away, or turn off when you’re home, and more.
Enjoy 10% Discount and Extended Warranty
Receive 10% off select products at Ring.com and Amazon.com. Choose a Ring Protect Plus or Pro subscription to extend the warranty on your eligible devices at home.
Link devices. Layer protection.
Connect your Video Doorbell to an array of compatible devices in the Ring App, and they’ll work together to create a smarter, secure home.3 Control them all from your phone or tablet.
Activate Your Whole-Home Security
When your Doorbell detects motion, select linked Ring devices can react and automatically go into action, giving you additional recording angles, illumination, and so much more.3
“Alexa, show me my front door.”
Hear custom notifications from Echo Dot, launch video with Echo Show, and enjoy hands-free home monitoring with select Alexa-enabled devices.
Open Doors Right From the App
See who’s there with your Video Doorbell, then open doors for friends and family right from the Ring App with select smart door locks like Schlage Encode.4
11.4cm x 4.9cm x 2.2cm (4.49in x 1.9in x 0.87in)
1536p Head to Toe HD Video, Live View, Colour Night Vision, Advanced Pre-Roll 3
3D Motion Detection with Customisable Motion Zones
150° horizontal, 150° vertical
Two-Way audio with noise cancellation
Hardwire with included DIN Rail Transformer 2nd Gen (24V DC, 0.42A, 10W), or existing doorbell system (16-24V AC, 10-40 VA, 50/60Hz).
Do not use halogen or garden-lighting transformers. Do not use 3rd-party DC supplies. For more support in wiring and compatibility see ring.com/hardwired.
Recommended minimum upload speed of 2 Mbps per device.
802.11 b/g/n/ac wifi connection @2.4GHz & 5.0GHz (Channels 100 and above).
For further information, visit Ring Help Centre.
Professional installation recommended 4
-20.5°C to 48.5°C, Weather Resistant
Standard doorbell system, Ring plug-in adapter (not included), or Ring hardwired transformer (not included) with 16-24 VAC/24VDC, 30-40VA max, 50/60Hz.
Ring Video Doorbell Pro 2
Satin Nickel Faceplate
Ring DIN Rail Transformer (2nd Generation)
Installation Tools and Screws
Quick Start Guide
This device receives guaranteed software security updates until at least four years after the device is last available for purchase as a new unit on our websites. Learn more. If you already own a Ring device, visit Software Security Updates in Ring Control Center for information specific to your device.
Frequently Asked Questions
Yes, there is a trade-in program through our friends at Amazon. Here’s how it works:
Choose eligible device(s) associated with your Amazon account, or search for other device(s), even if bought elsewhere.
Answer a few questions about the condition of your device(s) to receive a trade-in quote. Even non-working devices are eligible.
Print a shipping label and send your device(s) for free. We'll verify the condition within 3 days after receipt.
Once your trade-in is complete, an Amazon Gift Card equal to an appraised value of your old device(s), plus a promotional discount towards any new qualifying Ring or Blink smart doorbell or camera, will be automatically applied to your account. Promotional discount is limited to one per customer.
Click here to trade-in your existing Ring, Blink or other video doorbell or camera, then click on the “Upgrade and save with Trade-in” button.
If you have a subscription to Ring Protect, videos captured by your doorbell or camera will be saved to your Ring account for up to 30 in the EU or 60 days in the U.S. depending on your location and photos captured will be saved to your Ring account for up to 7 days, so you can review them at any time.
A free 30-day Ring Protect Trial is included with any Ring doorbell or camera purchase unless you are already subscribed to a Ring Protect Plus or Pro Plan at the same location of the new device. You can choose to subscribe to Ring Protect at any time. After you subscribe, save, review and share all videos and photos captured by your doorbell or camera. You will be charged when you subscribe to a plan or after your trial ends. More information about video storage can be found here.
If you have a subscription to Ring Protect, you can share your videos and photos with anyone, including neighbors, friends, family and local law enforcement.
Click here to learn more about Ring Protect.
Ring Protect is a comprehensive service that activates video recording and photo capture, saving and sharing for your Ring doorbell or camera, plus a few extra perks.
Click here to learn more about Ring Protect.
No. You can still use your doorbell or camera to watch over your home and answer the door from anywhere, even without a subscription to Ring Protect. Without Ring Protect, you'll still receive real-time notifications when anyone comes to your door, and you can answer the notification to see hear, and speak to visitors in real time right from your mobile device. When you access your Ring Dashboard, you'll be able to view the image last captured by active devices.
However, without a subscription to Ring Protect, you won't be able to review any videos or images you missed in real time, and you won't be able to save your videos or photos or share them with anyone. Click here to learn more about Ring Protect and to choose a plan that works for you.
1Find details on Ring Protect Plans below. See Ring Protect Subscription Plans for more information. Terms and conditions apply.
Free trial is not applicable for locations with an existing Ring Protect Plus or Protect Pro subscription.
Video History, Saving, and Sharing
Your Ring videos and photos that are stored in the cloud are stored temporarily according to your plan’s retention period, e.g., videos up to 60 days in the U.S., Snapshot Capture photos up to 7 days.
Extended warranty coverage applies to eligible Ring devices, provided you subscribe to Ring Protect Plus or Protect Pro during the original warranty period, until you discontinue your subscription. Non-Ring and other third-party devices are not eligible for the extended warranty.
Terms and conditions apply.
2Sold separately. A compatible smart lock must be set up in the Ring App to enable this functionality.
3Requires integration with Key by Amazon.