A Ring Video Doorbell owner applying settings to their Ring account in the Ring app.

Turning the Amazon Sidewalk Feature On or Off

Learn how to adjust your Amazon Sidewalk feature setting online and in the Ring app. 

Use this link if you want to check address coverage in your area. 

What is Sidewalk?

Amazon Sidewalk is a shared network that helps Ring devices stay online even when your internet is out. Sidewalk defaults to enabled on Sidewalk compatible devices unless you have previously turned the setting off. You can turn Sidewalk off at any time.

Turning Sidewalk on or off in the Ring app

  1. Open the Ring app.
  2. Tap the top
    menu
    (☰).
  3. Tap
    Control Center
    in the panel.
  4. Scroll down and tap
    Amazon
    Sidewalk
    .
  5. Tap the toggle button to turn on or off.
  6. You will be asked to confirm your selection on the next screen.

Turning Sidewalk on or off in your Ring account

  1. When signed in, click the
    Dashboard
    home icon in the top navigation.
  2. Click
    Account
    then
    Control Center.
  3. On the left side panel, scroll down to
    Amazon
    Sidewalk.
  4. Click the toggle button to turn on or off.
  5. You will be asked to confirm your selection on the next screen.
Last updated 6 months ago