Turning the Amazon Sidewalk Feature On or Off

Learn how to adjust your Amazon Sidewalk feature setting online and in the Ring app. 

Use this link if you want to check address coverage in your area. 

What is Sidewalk?

Amazon Sidewalk is a shared network that helps Ring devices stay online even when your internet is out. Sidewalk defaults to enabled on Sidewalk compatible devices unless you have previously turned the setting off. You can turn Sidewalk off at any time.

Turning Sidewalk on or off in the Ring app

1. Open the Ring app.
2. Tap the top

   menu

   (☰).
3. Tap

   Control Center

   in the panel.
4. Scroll down and tap

   Amazon

   Sidewalk

   .
5. Tap the toggle button to turn on or off.
6. You will be asked to confirm your selection on the next screen.

Turning Sidewalk on or off in your Ring account

1. Log in to your Ring account

   at Ring.com.
2. When signed in, click the

   Dashboard

   home icon in the top navigation.
3. Click

   Account

   then

   Control Center.
4. On the left side panel, scroll down to

   Amazon

   Sidewalk.
5. Click the toggle button to turn on or off.
6. You will be asked to confirm your selection on the next screen.