Emergency support when you need it.
Add extra help for break-ins, fires, floods and more.
Peace of Mind
Worry less with 24/7 help on standby.1
Professional Backup
Security pros are ready to act in an instant.
Video Verification2
Get enhanced response with live video access.3
Non-Stop Protection
We're there for you when you're away.
Your protection plan in action.
Our professional agents verify alerts and request dispatch from emergency services when needed. Here's what happens if your system is triggered.
Real-Time Notification
You’ll receive a real-time notification in the Ring app when your sensors are triggered.
Video Verification
With permission, agents can temporarily access live and recently recorded video for enhanced emergency response.3 Learn more about Ring’s Privacy.
Confirmation Call
As soon as sensors alert our Professional Monitoring center, agents call from a dedicated support line to see if you need further assistance.
Emergency Response
Agents will request emergency response to your home if requested or if there is no answer. Fire department dispatch will be requested during every carbon monoxide emergency.
Ring Sensors
Protection that works where you want, powered by Amazon Sidewalk. No hubs, no Wi-Fi range limitations, no worries.4
Ring Alarm Security Systems
Add professional monitoring to a pre-configured Alarm Kit designed for common home layouts. Includes a base station with cellular backup6 so your system stays connected.
We'll request dispatch of the fire department for every Smoke or CO emergency detected by your compatible device.
We’ll request dispatch of emergency responders when break-ins or other emergencies are detected by your system.
Opt in and we’ll check your Ring Cameras to confirm there's an emergency when your Ring Alarm or sensor is triggered.
Get live video monitoring by highly-trained security professionals when you want it.
Using Two-Way Talk or your camera's siren, security professionals can deter unwanted activity in real time.
If security professionals see an emergency, they'll automatically request the appropriate support for you.
Frequently Asked Questions
How do I enroll in Professional Monitoring?
You can enroll in Professional Monitoring by following the steps below.
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1. Log in to your Ring.com account (or open the Ring App).
2. Go to the Menu, then select Settings > Monitoring.
3. Select Professional Monitoring and complete the setup steps.
We'll send you a confirmation email to help get you started, including information on how to get a permit for your Ring Alarm (if you need it).
Do I need a subscription to Ring Home to get Professional Monitoring?
Yes. A Ring Home Standard or Premium Plan is required to add Professional Monitoring. Canadian customers, learn more about your Ring Home Plans here.
Is Professional Monitoring available in my area?
Ring Professional Monitoring is available only within the U.S. (all 50 states, but not U.S. territories) and in Canada (excluding Quebec). Canadian customers, learn more about available Ring Home Plans here. In some areas, a permit is required in order to have a professionally-monitored Alarm system. If you do need a permit, we’ll email you with all the details and can help answer any questions you may have.
Are there any additional fees for Professional Monitoring?
Professional Monitoring can be added to a Standard or Premium Plan for an additional $10/mo. In some areas, there may be a fee to get your permit. If you live in an area with alarm verification rules and you choose to use Ring Alarm Guard Response, you will also be responsible for fees if a guard is dispatched. Finally, if you have a false alarm, you may also be charged a false alarm fee by your local municipality. Every jurisdiction has different rules, so you’ll need to check on your own local laws.
Can I try Professional Monitoring before I subscribe?
Yes. Every new Ring Alarm comes with a free 30-day trial of Ring Home. You just need to enroll in Alarm Professional Monitoring to start experiencing the benefits. In some areas, a permit is required in order to have a professionally-monitored Alarm system. For the first 7 days of your Alarm Professional Monitoring enrollment, you can take advantage of our 7-Day Practice Period designed to help you learn how your Ring Alarm works and avoid false alarms. Before your trial is over, we’ll remind you to subscribe to an eligible Ring Home Plan on Ring.com to keep your Alarm professionally monitored.
What types of monitoring are included in Professional Monitoring?
Professional Monitoring includes monitoring support for intrusion, panic, duress and SOS Emergency Response. You can also add additional devices to get monitoring for smoke, carbon monoxide, water/flooding, cold temperatures, and audible glass break. If your Alarm sensors are triggered, the Monitoring Center will call you and your emergency contacts to check if you need help. If you confirm that assistance is needed or if we can’t reach you, we will request emergency services to your home. These additional monitoring services are included in Alarm Professional Monitoring when you add the required devices to your Ring Alarm or Ring Sense sensors.
Can I get Professional Monitoring for my small business?
Yes, Professional Monitoring is available for businesses. However, smoke and carbon monoxide monitoring is not available at a business or commercially zoned address. See Ring Alarm licenses at: ring.com/licenses.
1Compatible Ring subscription is required to enroll in Professional Monitoring. Service available in all 50 U.S. states (territories not included) and in Canada (excluding Quebec). Ring does not own its monitoring center. Smoke and carbon monoxide monitoring is not available for business or commercially zoned addresses. See Ring Alarm licenses at: ring.com/licenses. Additional fees may be required for permits, false alarms, or Alarm Verified Guard Response, depending on your local jurisdiction.
2Ring camera or doorbell required. Sold separately.
3Actual police response times vary by jurisdiction and are determined by local law enforcement agencies based on their policies, priorities, and available resources. Priority dispatch classification for video-verified alarms is available only in participating jurisdictions. Video verification service does not guarantee faster response times.
4Coverage may vary by location and is subject to change or interruption. To check approximate Amazon Sidewalk coverage in your area here.
5Compatible Ring subscription required. Alarm Cellular Backup uses a third-party carrier.
6Compatible Ring subscription required. Service available in all 50 U.S. states (territories not included). Ring does not own its monitoring center. Smoke and carbon monoxide monitoring is not available for business or commercially zoned addresses. See Ring Alarm licenses at: ring.com/licenses. Additional fees may be required for permits, false alarms, or Alarm Verified Guard Response, depending on your local jurisdiction.
7Compatible Ring subscription required.
