Basic
Activate video recording for one device.
Included Free
Basic
Plus
Motion-activated notifications
Receive mobile notifications when one of your Ring devices senses motion.
Real-time video with Live View
Use your phone to access a live video feed from your camera at any time.
Two-Way Talk
Enable two-way audio between your phone and device to speak to whoever's there.
Lifetime theft protection1
If your Ring device is stolen, you can report the theft within 15 days to receive a free replacement.
Video history for 60 days2
Never miss a moment. Access recorded videos of every Ring, motion and Live View event for up to 60 days.
Video saving and sharing
Download and save your Ring videos on a mobile device or computer to watch them for later or share them with anyone.
Snapshot capture3
See what's happening in between motion-activated events with recurring photo snapshots taken throughout the day.
People Only Mode
Enable to only get a notification only when your device spots a person.
Rich Notifications
See exactly what triggered an alert with a photo preview right in the notification without opening the Ring App.
Extended warranties for all devices4
Extend the warranty on all your Ring devices at one address.
10% off select products at Ring.com5
Log into your Ring account to redeem an exclusive 10% discount.
Frequently asked questions.
Am I eligible for a Ring Protect Plan?
After you set up your Ring device (camera, doorbell or Alarm) then you are eligible to purchase a Ring Protect Plan. Before you set up a device you can review what plan would work best for you. A trial of Ring Protect starts immediately when your device is set up. This way you can use the benefits while you decide what plan is best for you. For Protect Plus, all devices at a location for one user account are covered.
I am having trouble subscribing? What do I do?
We are here to help! First make sure you have set up a device at your location. If you were not the person that set up the device and you are a shared user on the account, please ask the device owner to login to their account on Ring.com to subscribe. Learn More
Is a Ring Protect Plan required to use my Ring products?
No. Your Ring products provide their standard features (instant alerts, live view, two way talk, and so on) without any subscription. Ring Protect Plans simply offer additional features for those who want them.
Can I try Ring Protect before I subscribe?
Yes. A 30-day trial of Ring Protect Plus begins when you first set up your Ring Doorbell, Camera, or Alarm. Some retailers may offer special promotions with different trial periods.
What happens when I add a new Ring device?
With Ring Protect Plus, all Ring devices at one address are covered automatically. If you’re currently using Ring Protect Basic and want your new device covered, you can add another Basic subscription, or upgrade to Ring Protect Plus.
I have a Ring Alarm system. Which Ring Protect Plan is best for me?
We recommend subscribing to Ring Protect Plus, as it provides professional monitoring for your Ring Alarm system.
I have Ring products at more than one address. Does one Ring Protect Plus subscription cover them all?
No. You’ll need to subscribe to a separate Ring Protect Plus plan for each address you want to cover.
Can I use multiple phones or tablets with my Ring products without Ring Protect?
Yes. Every Ring product can be monitored and managed by an unlimited number of mobile phones, tablets, and PCs.
Which forms of payment are accepted for Ring Protect Subscriptions?
Ring only accepts digital credit or debit card payments and any other payment methods offered through our website ring.com. We do not accept any payments in the form of cash, check, or money order. Any such payments sent to our address will be returned to you, and you will be instructed to subscribe and pay for Ring Protect online. Payments that are mailed to Ring may cause a lapse in your Protect Plan coverage. If you do not subscribe and pay for a Protect Plan online within your 30-day trial period, or prior to the expiration of your existing subscription plan, you will lose your stored video recordings and they will not be retrievable.
I am a Protect Plus subscriber, how do I redeem my discount?
Log in at ring.com before shopping to have discount apply to your account. If you are a new subscriber, the discount can be redeemed 24 hours after purchase of the plan. Make sure you log out and log back in to your account to activate.
What are the terms to the 10% discount?
- Applies to Neighbours with Protect Plus at the time of purchase.
- Discount does not apply retroactively. (You can’t buy a device then subscribe to Protect Plus.)
- Discount may not be combined with other offers.
- Discount is non-transferable.
- Does not apply to Ring Assist + or non-Ring products.
- Neighbours cannot subscribe to the plan and use the 10% discount in the same transaction.
- Discount applies upon the next login session from purchase. To use the discount immediately, log out of your account and log back in.
- Neighbours must be logged in to use the discount on Ring.com during checkout.
- The discount will not be applied when the neighbor is on the free trial unless the neighbor subscribes to Ring Protect Plus during trial.
- Purchased plan starts once free trial ends.
- The discount only applies to customers who purchased the Ring Protect Plus plan on Ring.com.
Is there a free trial for Ring Protect Plan?
Yes! Your free trial subscription begins as soon as you activate your new Ring product. 10% discount does not apply when on free trial subscription. (see below)
How long do my videos stay in my Ring account?
Your Ring videos are stored in the cloud for up to 60 days, unless your address is in one of countries listed below, in which case the storage period is for up to 30 days (effective January 1, 2019): Andorra, Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, UK.
1Extended coverage warranty applies to Ring devices within its original warranty period when you subscribe to Ring Protect Plus. Once the original warranty expires, the device will be covered under Ring Protect Plus until you discontinue your subscription. Non-Ring and other third-party devices are not eligible for the extended warranty. Learn more about Lifetime Theft Protection here.
2Your Ring videos are stored in the cloud for up to 60 days (in the USA). To keep important videos beyond 60 days, download them to your PC or mobile device.
3Ring takes recurring photo snapshots throughout the day so you can see what is happening between motion-activated events (videos) in your Event History Timeline. These photos are stored in your account for up to 7 days. To keep important photos beyond 7 days, download them to your PC or mobile device. Snapshot Capture is currently available on these devices.
4For extended warranty coverage to apply to your Ring device, the device must be within its original warranty period when you subscribe to Ring Protect Plus. Once the original warranty expires, the device will be covered under Ring Protect Plus until you discontinue your subscription. Non-Ring and other third-party devices are not eligible for the extended warranty.
5The 10% discount on ring.com activates for Protect Plus subscribers. For full details see (FAQ).