Basic
Activate video recording for one device.
Basic
Plus
Video History for up to 180 Days 1
Store your Ring videos in the cloud for up to 180 days. Default storage set to 60 days.
Snapshot capture 2
See what’s happening in between motion-activated events with recurring photo snapshots taken throughout the day.
Person Alerts
Enable to get a notification only when your device spots a person.
Package Alerts
Get real-time notifications when a package is detected in your chosen delivery zone.
Rich Notifications
See exactly what triggered an alert with a photo preview right in the notifications without opening the Ring App.
Download up to 50 videos at once
Download up to 50 videos at once when you log in to your Ring account on Ring.com.
10% off Select Products at Ring.com 3
Video saving and sharing
Download and save your Ring videos on a mobile device or computer to watch them later or share them with anyone.
Camera Home and Away Modes (Ring doorbells and home cameras).
Set your Ring doorbells and home cameras to Home or Away Mode and customise settings to specify whether Live View and recording is turned on or off in certain Modes, all from the Ring App.
Extended warranties for all Ring devices 4
Extended warranty on all your Ring devices at one address
Advanced Video Features 5
See even more of what matters to you with Live View Picture-in-Picture, Snapshot Capture Plus and Multi-Cam Live View.
Enhanced Notifications 6
Customise how you keep up with what’s happening at your home with Priority Alerts and Event Summary.
Frequently asked questions.
Am I eligible for a Ring Protect Plan?
After you set up your Ring device (camera or doorbell) then you are eligible to purchase a Ring Protect Plan. Before you set up a device you can review what plan would work best for you. A trial of Ring Protect starts immediately when your device is set up. This way you can use the benefits while you decide what plan is best for you. For Protect Plus, all devices at a location for one user account are covered.
I am having trouble subscribing? What do I do?
We are here to help! First make sure you have set up a device at your location. If you were not the person that set up the device and you are a shared user on the account, please ask the device owner to login to their account on Ring.com to subscribe. Learn More
Is a Ring Protect Plan required to use my Ring products?
No. Your Ring products provide their standard features (instant alerts, Live View, Two-Way Talk, and so on) without any subscription. Ring Protect Plans simply offer additional features for those who want them.
Can I try Ring Protect before I subscribe?
Yes. A 30-day trial of Ring Protect begins when you first set up your Ring Doorbell or Camera. Some retailers may offer special promotions with different trial periods.
What happens when I add a new Ring device?
With Ring Protect Plus, all Ring devices at one address are covered automatically. If you’re currently using Ring Protect Basic and want your new device covered, you can add another Basic subscription, or upgrade to Ring Protect Plus.
I have Ring products at more than one address. Does one Ring Protect Plus subscription cover them all?
No. You’ll need to subscribe to a separate Ring Protect Plus plan for each address you want to cover.
Can I use multiple phones or tablets with my Ring products without Ring Protect?
Yes. Every Ring product can be monitored and managed by an unlimited number of mobile phones, tablets, and PCs.
Which forms of payment are accepted for Ring Protect Subscriptions?
Ring only accepts digital credit or debit card payments and any other payment methods offered through our website ring.com. We do not accept any payments in the form of cash, check, or money order. Any such payments sent to our address will be returned to you, and you will be instructed to subscribe and pay for Ring Protect online. Payments that are mailed to Ring may cause a lapse in your Protect Plan coverage. If you do not subscribe and pay for a Protect Plan online within your 30-day trial period, or prior to the expiration of your existing subscription plan, you will lose your stored video recordings and they will not be retrievable.
I am a Ring Protect Subscriber, how do I redeem my discount?
Log in at ring.com before shopping to have your discount apply to your account. If you are a new subscriber, the discount can be redeemed 24 hours after purchase of the plan. Make sure you log out and log back in to your account to activate.
What are the terms to the 10% discount?
- Applies to Neighbours with Ring Protect Basic and Plus at the time of purchase on Ring.com.
- Discount does not apply retroactively. (You can’t buy a device then subscribe to Ring Protect Plans)
- Discount may not be combined with other offers.
- Discount is non-transferable.
- Neighbours cannot subscribe to the plan and use the 10% discount in the same transaction.
- Discount applies upon the next login session from purchase. To use the discount immediately, log out of your account and log back in.
- Neighbours must be logged in to use the discount on Ring.com during checkout.
- Purchased plan starts once free trial ends.
Is there a free trial for Ring Protect Plan?
Yes! Your free trial subscription begins as soon as you activate your new Ring product. 10% discount does not apply when on free trial subscription. (see below)
How long do my videos stay in my Ring account?
Your Ring videos are stored in the cloud for up to 180 days, unless your address is in one of countries listed below, in which case the storage period is for up to 30 days (effective January 1, 2019): Andorra, Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, UK.
1Your Ring videos are stored in the cloud for an option of up to 180 days (default storage set to 60 days) To keep important videos beyond 180 days, download them to your PC or mobile device. You can delete videos from your Ring account at any time. Once deleted, videos cannot be restored.
2Ring takes recurring photo snapshots throughout the day, so you can see what is happening between events (videos) in your Event History Timeline. These photos in the cloud can be stored up to 14 days. Storage options vary based on your Ring Protect Subscription Plan. To keep important photos beyond 14 days, download them to your PC or mobile device.
3The 10% discount on ring.com applies to Ring Protect Basic and Plus subscribers. For full details see T&Cs.
4For extended warranty coverage to apply to your Ring device, the device must be within its original warranty period when you subscribe to Ring Protect Plus. Once the original warranty expires, the device will be covered under Ring Protect Plus until you discontinue your subscription. Non-Ring and other third-party devices are not eligible for the extended warranty.
5For Advanced Video Features, see Picture-in-Picture, Multi-Cam Live View and Snapshot Capture+.
6For Enhanced Notifications Features, see Priority Alerts and Event Summary.
