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Using the Snapshot Capture Feature

Get the most out of Snapshot Capture¹ by learning how to activate, view, delete, download snapshots and change the frequency with which snapshots are taken.

Important: Snapshot Capture is a Ring Protect feature. View ring.com/protect-plans for pricing and details.

Snapshots are viewable in the Event History Timeline in the Ring app. Snapshots cannot be viewed from the Ring website.

How to enable Snapshot Capture

  1. Open your Ring app.
  2. Tap the
    menu (☰).
  3. Tap
    Devices
    .
  4. Tap the desired device.
  5. Tap
    Device Settings
    .
  6. Tap
    Snapshot Capture
    .
    • Toggle
      on
      the Snapshot Capture feature to activate.
    • Select a
      Snapshot Frequency
      .
  7. Tap
    Save
    in the upper right.

Note: Snapshot Capture photos are stored in the cloud for 7 days if you have a Ring Protect Basic subscription, and up to 14 days if you have a Ring Protect Plus or Pro subscription.

How to view snapshots

  1. Open your Ring app.
  2. Tap the
    menu (☰).
  3. Tap
    Devices
    .
  4. Choose the device with the snapshots you'd like view.
  5. Tap
    Live View
    .
  6. Scroll to the left to see previous snapshots (and what time they were captured).

How to delete snapshots

Filter for the snapshot you would like to delete quickly and easily by getting more information about Event History Timelines.

  1. Open your Ring app.
  2. Tap the
    menu (☰).
  3. Tap
    Devices
    .
  4. Select the device with the snapshots you wish to delete.
  5. Review the
    Event History
    .
  6. Tap
    Actions
    .
  7. Select the snapshot you'd like to delete.
    • Tap
      Delete
      to remove the selected snapshot.
    • Tap
      Delete All
      to remove all snapshots.
  8. Tap
    Delete
    again to confirm you want to remove the snapshot.

How to download snapshots²

  1. Open your Ring app.
  2. Tap the
    menu (☰).
  3. Tap
    Devices
    .
  4. Tap the desired device.
  5. Tap the
    Event History
    tile.
  6. Tap the
    menu (•••)
    for the snapshot you wish to download.
  7. Tap
    Download
    from the menu.

How to change Snapshot Capture frequency

  1. Open your Ring app.
  2. Tap the
    menu (☰).
  3. Tap
    Devices
    .
  4. Choose a device you'd like to set Snapshot Capture .
  5. Tap
    Device Settings
    .
  6. Tap
    Snapshot Capture
    .
  7. Select how frequently you'd like snapshots will be taken.
  8. Tap
    Save.

Note: Increasing Snapshot Capture frequency on a battery-operated device will reduce battery life.

Last updated 1 month ago