A homeowner who is speaking to someone at their door over Live View in the Ring app.

Using Live View

Use Live View to stream real-time video from your Ring Video Doorbells and Security Cameras in the Ring app or on Ring.com without a Ring Protect subscription. Both Account Owners and Shared Users can access Live View.

If you have a Ring Protect subscription, you can get video recordings of Live View actions and events after they happen.

Actions available in Live View

If you have several doorbells or security cameras at the same Location, you can access Live View for each device separately in the Ring app or by logging in on Ring.com.

Depending on which Ring device you’re using, there are certain actions you can take while using Live View.

  • Enable Sound.
    Listen in on what’s going on.
    • Select the
      speaker button
      to enable.
  • Two-Way Talk
    . Speak to who’s there.
    • Select the
      microphone button
      to start talking.
  • Activate Siren.
    Sound the security camera siren.
    • Select the
      exclamation button
      and confirm on the pop-up dialog.
  • Turn on Lights
    . Turn on your lights.
    • Select the
      light button
      to turn on or off.

Using Live View in the Ring app

Account owners and Shared Users can use Live View in the Ring app to stream real-time video.

Accessing Live View in the Ring app 

  1. Open the
    Ring app
    .
  2. Tap the
    menu (≡)
    .
  3. Tap
    Devices
    , and select a doorbell or security camera.
  4. Tap the
    Live View
    button
    to start.
  5. Depending on which device you’re accessing, you can use certain controls:
    • Enable sound
      by tapping the speaker button (available for doorbells and security cameras) to hear what's happening.
    • Use Two-Way Talk
      by tapping the microphone icon (available for doorbells and security cameras) to speak to who's there.
    • Turn on lights
      by tapping the light button (available for security cameras with lights).
    • Activate the siren
      by tapping the exclamation button (available for security cameras).
  6. To end Live View, tap the
    End Live
    button.

Using Live View on Ring.com

Account owners and Shared Users can also use Live View on Ring.com after logging in with the same username and password used to access the Ring app.

Accessing Live View on Ring.com

  1. using the same email and password that you use for the Ring app.
  2. Select one of the
    Snapshot
    images under the
    Cameras
    section for a camera or doorbell. Live View will open.
  3. Depending on which device you’re accessing, you can use certain controls:
    • Enable sound
      by selecting the speaker button (available for doorbells and cameras) to hear what's happening.
    • Use Two-Way Talk
      by selecting the microphone icon (available for doorbells and cameras) to speak to who's there.
      • Your browser may ask you to give Ring.com permission to access your microphone. If this happens, select
        Allow
        .
    • Turn on lights
      by selecting the light button (available for security cameras with lights).
    • Activate the camera siren
      by selecting the exclamation button (available for security cameras). 
  4. To end Live View, select the
    End Live
    button.

How to use Live View Picture-in-Picture (PiP)

Live View Picture-in-Picture is a Ring Protect Plus or Ring Protect Pro subscription feature for the Ring app.

If you’re in a Live View and you go to another screen or switch to a different app, you’ll still be able to see that Live View in a small window in the corner of your screen (picture-in-picture). To close out of the PiP view, simply tap the x icon. While using Live View Picture-in-Picture, you won’t be able to access Live View controls.

  • To use Live View controls like
    lights
    or
    siren
    , tap the Live View PiP window, then tap the
    full screen icon
    to
    return to the Ring app
    and continue the Live View with access to all controls.
    • You can also
      tap the x
      to
      close the PiP window
      and end the Live View, but you will have to open the Ring app and start a new Live View to access controls.

How to turn off Picture-in-Picture

  1. Open the Ring app.
  2. Tap the
    menu (≡)
    .
  3. Tap
    Devices
    , and select a doorbell or security camera.
  4. Open
    Live View.
  5. Tap the
    More
    button in the bottom right.
  6. Toggle
    Live View Picture-in-Picture
    to off.

Live View supported browsers

Live View is only supported in certain browsers. See the table below for the latest compatibility information.

Browser
Desktop version
Mobile version
(Android)
Mobile version
(iOS)
84.0 or later
84.0 or later
84.0 or later
13.0 or later
N/A
15.0 or later
95.0 or later
95.0 or later
40.2 or later
84.0 or later
84.0 or later
84.0 or later
70.0 or later
61.0 or later
3.2 or later
1.12 or later
1.12 or later
1.12 or later
Samsung Internet
N/A
13.0 or later
N/A
Silk
N/A
84.0 or later (FireOS)
N/A

Multi-Cam Live View

Multi-Cam Live View — available for Ring Protect Plus and Pro subscribers — lets you start Live View on Ring.com for up to four Ring devices at a single location simultaneously.

To learn more, see Using Multi-cam Live View.

Please note that Multi-Cam Live View is not available in the Ring app at this time and can only be accessed by logging in to your account on the Ring site.

Turning off starting Live View from a Camera Preview

  1. Open the Ring app.
  2. Tap the
    menu (≡)
    .
  3. Select
    Devices
    and choose a camera or doorbell.
  4. Select
    Video Settings
    .
  5. Toggle
    Tap Camera Preview for Live View
    to off.
  6. Now, tapping the
    Camera Preview tile
    on your
    Dashboard
    will take you to that device's
    instead of automatically starting Live View.

Snapshot Capture photos in the cloud can be stored up to 14 days. Storage options vary based on your Ring Protect Subscription Plan.