Search Results for Ring Help
Showing results for -issue
Understanding Indoor Cam and Pan-Tilt Indoor Cam light patterns
...setup issues. Alternating red and blue light flashing Indoor Cam (1st Gen) Setup failed for other reasons Learn more about fixing device setup issues...
Information on Unsupported Ring Devices
...cancel at the unsupported device date noted in the email received from Ring and on the Device Health page in the Ring app. A refund will be issued in accordance with our refund policy . Learn how to download your Ring videos If your Ring device is covered by a more premium Ring subscription...
Learn About Amazon Home Services Installation
...done by HelloTech, please contact our Customer Support Team . What happens if the technician is late or misses an appointment? You can resolve any issues relating to your technician or your appointment by contacting Amazon Home Services. What is the cost for an AHS installation? The cost of your...
Troubleshooting Your Ring Alarm Keypad (1st Gen)
...If you're having issues with your Ring Alarm Keypad (1st Gen), follow the steps below to troubleshoot. Tap here to learn about Ring Alarm Keypad (1st Gen) light patterns...
Verifying Your Identity to Recover Access to Your Ring Account
...not have to be issued by the country of your residence. It must be a government-issued ID with a picture on it. We currently support ID documents issued from US and Canada. What types of IDs are supported? Many government-issued IDs are supported, however you will not be able to use a military ID...
Returning Ring products
...the return process, you will receive a confirmation email with a tracking link to monitor your package. Refund processing time Refunds are issued at order check-in, not at return label scan...
Safeguard Your Personal Data Privacy and Security
...Your personal data privacy and security is a priority at Ring. You can report a security issue here. Do not share your password with anyone. No Ring employee, Customer Support Associate, or Community Manager should ever ask you for your...
Ring Car Cam Video Storage and Event Types
...amounts of light both during the day and the night. If your videos are discolored or not clear, or you're experiencing any other unexpected issues, you can always reboot the device by holding down the main button for 7-10 seconds until the light turns green. Car Cam will restart. 1 A Ring...
Troubleshooting battery performance
...working properly by plugging in another device. Try a different charging cable or USB power adapter. The original Ring cable works best. For solar issues, read our Solar Charger troubleshooting guide. The battery can take up to 10 hours to fully charge...
OnTech professional installation for Ring products
...assistance, installation support, and warranty claims. Follow-up visits are free within warranty period. Service fees apply for non-warranty issues...