Search Results for Ring Help
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Setting up Ring Cameras to record when Alarm is triggered
...when the alarm sounds. Select the devices you wish to begin recording video when an alarm is triggered or begins entry delay. Note: Live View must be enabled in order to set a device for simultaneous recording. Turning Live View off on a device will supersede an order for the simultaneous...
Remounting Outdoor Cams and Stick Up Cams to fix rotated view
...is upside-down, inverted or rotated, your camera is most likely not in its ideal mounted position. These devices have a fixed-view orientation and must be installed in an upright position. Scroll down to the section for your Stick Up Cam model, and follow the steps to remount it correctly. Outdoor...
Canceling your Ring plan
...To save any videos, you must download them before your plan ends. Learn how to download your Ring videos. How to cancel your Ring plan on ring.com Sign in to your account on...
Using Live View Picture-in-Picture
...the live video will continue in a floating window on your device. Note: To use this feature, the Picture-in-Picture setting on your mobile device must be enabled. Learn how to check this on iOS here...
Using a Multimeter to Test your Wired Zones
...the integrity of your wired contact sensor zones will ensure that the zones can be connected to the Retrofit Alarm Kit. Wired contact sensor zones must create a complete closed loop in order to work properly with Retrofit Alarm Kit. Before you begin this step, check that all doors and windows are...
Deleting a Ring account
...your Ring account is permanent. Once your account is deleted, you will lose all videos, subscriptions, and functionality of your Ring devices. You must remove all devices prior to deleting your account. Remove devices Follow these steps in the Ring app to remove devices from your account: Open the...
How to get a Professional or Smoke and CO Monitoring certificate for your insurance company
...To get your insurance certificate on ring.com: Log into your account at ring.com Click Settings from the menu. Click Monitoring . (Note: It must say “Professional” or “Practice.”) Click Insurance Certificate . Select Send Email...
Outdoor Siren Power Sources
...power options to choose from for your convenience, and you can set them up in any order. If you plan to use the Dusk to Dawn light setting, you must have more than one power source. Before you begin, make sure the battery cover is off. When you finish connecting your power sources, replace the...
Rebooting your Video Doorbell or Security Camera
...pink video or night vision during daytime hours. How to reboot your device in the Ring app Note: To reboot your Ring device in the Ring app, it must be connected to wifi. Open the Ring app. Tap the menu (☰). Tap Devices . Select the device you want to reboot. Make sure it's connected to wifi...
Ring Alarm Dome Siren Information
...can test your Dome Siren by navigating to the device’s details page in your Ring app and tapping the Test Siren tile. Keep in mind, your Ring Alarm must be disarmed to test Dome Siren. When testing, the device will project the siren for 3 seconds...