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Canceling your Ring plan

You can cancel your Ring plan on ring.com. When you cancel, your subscription and add-ons will stop at the end of your billing period and will not renew. You will keep your plan's benefits until your billing period ends. Refunds are not available for Ring subscription cancellations unless required by applicable law.

Important note: When you cancel your plan, you will lose access to all your recorded videos. To save any videos, you must download them before canceling your plan. Learn how to download your Ring videos.

How to cancel your Ring plan on ring.com

  1. .
  2. Select
    Plan
    on the top menu.
  3. Select the plan you want to cancel.
  4. Confirm the cancellation.

You can resubscribe to a Ring plan at any time after you cancel it. Learn how to subscribe to a Ring plan. Keep in mind that past video recordings cannot be restored.

How to cancel your Virtual Security Guard subscription

If you have a Virtual Security Guard¹ subscription that you no longer want, you can cancel it. When you cancel a Virtual Security Guard subscription, guards will stop monitoring your cameras. If you also cancel your Ring subscription, all of your recorded videos will be permanently deleted. To save any videos, you must download them before canceling your Ring subscription plan. Learn how to manage your Ring videos.

How to cancel your Virtual Security Guard subscription

  2. Select
    Plan
    on the top menu.
  3. Select the plan you want to cancel.
  4. Select when to cancel the plan (now or at the end of the billing cycle).
  5. Confirm cancellation.
  6. Provide reason for cancellation

Your Virtual Security Guard subscription has been canceled. Check your inbox for a confirmation email.

Your Ring subscription will stay active until you cancel it. Also, your Ring Alarm will continue to be professionally monitored2 until you change your monitoring type.

Learn how more about 24/7 Professional Monitoring and Self-Monitoring.

Learn more about how to cancel your Virtual Security Guard Free Trial.

Get help for other account issues

Last updated 2 months ago
1Compatible Ring subscription and eligible device required. Service available in all 50 U.S. states (territories not included). Ring does not own its monitoring center. See Ring Alarm licenses at: ring.com/licenses. Additional fees may be required for permits, false alarms, or Alarm Verified Guard Response, depending on your local jurisdiction.
2 Compatible Ring subscription is required to enroll in Professional Monitoring. Service available in all 50 U.S. states (territories not included) and in Canada (excluding Quebec). Ring does not own its monitoring center. Smoke and carbon monoxide monitoring is not available for business or commercially zoned addresses. See Ring Alarm licenses at: ring.com/licenses. Additional fees may be required for permits, false alarms, or Alarm Verified Guard Response, depending on your local jurisdiction.
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