Ring Video Doorbell on a modern home.

Ring Desktop App No Longer Available

The Ring desktop app experience has moved to Ring.com. You’ll still be able to access Live View and get Motion Alerts, Ring Alerts, and all the latest features on Ring.com.

To view videos from all your Ring Video Doorbells and Security Cameras, sign in to your account from a web browser or download the Ring mobile app.

Frequently asked questions

What specific features are available on Ring.com?

All features from the Ring desktop app—plus additional features—are available on Ring.com. For a full comparison of features, see the table below.

All features are supported on Google Chrome, Safari (Apple), Microsoft Edge, Mozilla Firefox, and Opera.

Features
Desktop app
Ring.com
Two-Way Talk
Snapshot Preview on Dashboard
✓ 
(Windows only)
Alarm Event History
Smart Lighting Event History

What’s the difference between the desktop app and Ring.com?

The Ring app for desktop is a software application that’s installed on your computer. While the desktop app requires internet to access most features, you don’t need to use a web browser (e.g. Google Chrome or Safari) to run the app.

To use the Ring features on Ring.com, you don’t need to install anything on your computer. Simply open your preferred web browser, go to Ring.com, and sign in to your account. You also don’t need to install any software updates to get brand-new features or security updates.

Will my Ring Protect subscription be affected?

No. If you’re subscribed to Ring Protect, your subscription benefits and video recordings will not be affected. To view videos from all your Ring video doorbells and cameras, sign in to your account from a web browser or download the Ring mobile app. You can also bulk-download up to 50 videos at a time on Ring.com.

Does this change affect the Ring mobile app?

No. This change only applies to the Ring desktop app. The mobile app will not be altered or impacted by this change.

You can get the Ring App for iOS or Android to see videos from all your devices and access the latest features. Download the Ring mobile app.

Is there a way to save Ring.com in an easy-to-access location?

Yes. You can keep Ring.com just a click away by creating a bookmark for it on your web browser. For instructions on how to create bookmarks, select your web browser below.

Google Chrome

Safari (macOS)

Safari (iOS)

Microsoft Edge

Firefox

Opera

Last updated 7 months ago