Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, Amazon doesn't use a simple average. Instead, Amazon's system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
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Monitor and control your garage from anywhere with built-in Wi-Fi® and the myQ® App.
Open and close your garage door even when the power is out with Battery Backup.
Ultra-quiet and strong belt drive, for smooth performance — perfect for attached garages.
Access the myQ app with a single tap from your Ring Dashboard.
This item includes:
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Get Amazon packages and groceries conveniently and securely delivered inside your garage. Exclusive for Amazon Prime members. Check availability in your area here.
*Works with Ring features only available in the US.
Background: I purchased this opener for the other side of my garage that didn't have an opener. Both my garage doors were very noisy when opening and closing (it would wake my baby up in the room above the garage) so at the same time I installed this new opener I also lubricated the springs/ra...ils, I upgraded the door rollers, and put isolator bushings on both new and old openers’ mounts (item names at bottom). I then ran this opener beside my 2009 vintage Chamberlain AC Whisper belt drive opener for a couple of weeks.
What really made this opener stand out for my wife and I is how quiet it is, the DC motor has soft start and stop that allows the opener to ramp up to speed. My garage doors are uninsulated aluminum, so without the soft start, my old AC Motor belt drive slammed the door causing a huge racket even with all the upgrades.
With the new opener installed we couldn't hear the garage door open at all from inside the house (neither with the house door closed or in the room above the openers). The quietness combined with the other features caused me to buy another one to replace the old opener (which could still be heard upstairs and inside the house). With the new openers both installed, now my doors both open super quiet, the DC motor is so smooth the only sound is an electric motor sound that reminds me of electric window motors in a car, just slightly louder.
Features: There really isn't much more you could ask for regarding features. The Amazon listing does a good job of listing them all out. The MyQ WIFI technology allows you to control it from anywhere using the MyQ app, if you want to use it with other devices, you will need to purchase a separate hub. The MyQ app works fine for me, I haven't seen any need to integrate it with my smart home hub or Alexa yet. The wall buttons with temperature read out, clock, and motion sensing to turn on the lights are nice.
Programming: Having not installed a garage door opener in several years, I was fully prepared for the pain that is setting the upper and lower limits, and the force limits. I was pleasantly surprised to find that I only needed to open and close the door to the points that I wanted it to stop at, test the safety stop and photo eyes, and I was done. All the opener remotes were already programmed from the factory so all I had to do was use the MyQ app to setup my WIFI network and I was done. Once I installed my second opener, I wanted to add the other opener to each of my remotes, this was able to be completed in about 10 seconds from the wall panel, no need to get up on a ladder like the old days!
Installation: If you are putting in a new opener from scratch it is a daunting task. I was a professional contractor 15 years ago and have installed several garage door openers, and it took me around 3 hours from start to finish. If you are not comfortable with cutting steel strut, locating rafters with confidence, don't have tall ladders, and not so handy with ladders, I would recommend having someone install this for you as it can be dangerous. If you are replacing an existing opener it is a lot easier and it only took me 45 minutes for my second opener that was replacing the existing opener. One other important note DO NOT USE LED light bulbs in the opener. All I had was LED bulbs in my house so I threw them in even though the manual said there could be radio interference, and there was big time. When I would try to close the door upon leaving and the lights were on, the door would not close until the lights went out.
In summary, this is an ultra quiet, feature rich door opener. I was so impressed I replaced a perfectly good opener with a second unit.
In case you are interested in the other items that made my doors quiet the Amazon Item Names are: "Ultra-Life MAX 2" Reinforced Dual Cage, Sealed 6200ZZ Ball Bearing Nylon Garage Door Roller and 4" Stem (10 Pack)" "L Continue Garage Door Opener Vibration Isolator Kit Replacement for 89LM".Read more
Amazon Customer
Verified Purchase
Wow! Easy, quiet, and just great!
Reviewed in the United States on October 9, 2019
Just installed today actually, but what a difference from the old chain Chamberlain .5 HP LiftMaster I had before that was running on 13 years. It just wouldn't hardly lift my 7'H by 18'W insulated door; can't believe they even used a .5 HP opener for it to begin with. First time installing an opene...r and it was actually very easy and clean. Of course I had one already up, so that helped, so just took the old one down and had the opener up in around 1 hour from the start. The part that took the longest was using the preexisting wiring for the wall control and sensors. They used old Cat5 ethernet cable and that is just horrible because it gets brittle and breaks easy after a while. Finally got it all hooked up though and man this thing is just quiet. Only thing that makes noise is the door.
I didn't need all the features of this, but I needed a bigger motor (1 1/4 HP), so that's the only reason why I ended up with a WiFi and battery backup opener. It does not disappoint though and is well worth it.
-The WiFi MyQ app is nice and easy to use. Setup alerts to tell me if the door opens at certain times (like when I'm at work) or if it left open for a certain amount of time at anytime. Can open and close it manually from your phone from anywhere. -The battery backup is a nice feature, although I'm not sure what'll happen when hte battery goes bad and I don't want to replace it. I assume the door will still work (I HOPE), because the backup is not a necessity. I tested it and it worked great when power was unplugged. It goes up and down a lot slower (to conserve the battery) and beeps like a dump trunk backing up.
-Belt driven is the way to go now. Lifetime warranty, can't go wrong. I'm skeptical about the rubber getting dried out like tires, but we'll see. Lifetime warranty like I said. No greasy and oily chain, the belt is nice and clean; the motor sprocket comes with some grease on it. Just super quiet.
Overall; you can almost hear the efficiency of this opener. lol I hope it lasts a long time!Read more
Amazon Customer
Verified Purchase
If you already have a belt drive opener, it's relatively easy. WiFi makes this awesome!
Reviewed in the United States on December 4, 2018
I wasn't sure how much work was involved to replace an existing Liftmaster belt drive, which I believe was 10 years old. It was a bit noisy, but had other issues, like it wouldn't auto-reverse on contact, so the door would continue to close onto whatever was under it. In short, it turned out all I... needed to do was replace the main unit and the door remote (old one was not compatible). The existing belt and infrastructure was compatible. So I can return the 8' extension kit I bought needlessly. I even re-used the existing door sensors, but may try replacing later depending on how it performs in bright sunlight (which often prevents the door from closing). I also want to raise the sensors from the recommended 6" off the floor so instead it is at least as high as the bottom of the vehicle so the door won't close on top of a car if the tires are not in the path of the light beam.
So this new one is a bit less noisy than the old Liftmaster belt drive unit. Although the door squeaks a little, I am surprised by how quieter the operation is now. Since I have a bedroom directly over the garage, quieter has real benefits when someone is sleeping.
Anyway, I have the MyQ app which I can use to open/close remotely and check status and receive notifications. You only need to pay if you want to integrate with things like HomeKit or Alexa, but otherwise you have free access to their native app. All these people whining like it's the end of the world to pay $1 a month for the integrations should be ignored (unless you are one of them). I'd like the HomeKit integration for free so I could use Siri to check status, but can easily live without it for now.
The one thing to consider is how to place the new unit to achieve the correct tension on the existing belt, which has to be disassembled the existing belt if re-used so you can remove/install the main unit. When you look at the provided new belt, you will see that the spring is under tension and is 1" long. Once the new belt gets tightened, then the spring snaps off the groove and expands to 1 1/4". So that is the length you want to achieve if you are re-using an already used spring/belt, because you won't be able to re-compress it to 1". Figuring out how all this worked took some time, so it would have been easier to watch a video.
The other thing to know that may save you time is that, once you install and tension the belt, the start/stop position is likely not going to coincide with the points you need. I don't believe it matters--at that point, you just go to the main unit and follow the instructions to set the start and stop points. I had assumed the sliding trolley needed to be at a certain location to begin the process, but in retrospect it didn't matter.
So now I'm very happy, as I can finally get remote control of the opener and receive notifications when the door is opened. Notifications are be either push (not SMS) and/or email. The WiFi setup and app setup worked very well for me, so I consider it impressive that a traditional hardware oriented garage door company actually got the WiFi and software well. Of note is the warning on the package telling you to ensure you have appropriate WiFi strength in the garage. For me, I have one of my mesh routers in the garage. If you have a weak signal in the garage, consider moving your router or join 2018 and buy a mesh router to ease your dead spot problems. The app also contains a full history of openings, and upon opening will tell you how many minutes or hours it has been in its present state. I'm sure over time that feature will prove useful to figure how when something happened.
The best feature is that you can set a time to auto close your door. So if you are normally in the house by 8PM, you can set a schedule to have the door close at 10PM every or any day, so that in the event you forget to close your door, you won't leave it open all night. You can always add a second one for later to catch any instances where you may have left it open after the 10PM check. When you use the app to close the door, be forewarned that the unit will issue a loud warning so that anyone in the garage understands the door will begin closing (within maybe 15 seconds or so). I think the only risk is if you have your car straddling the sensors, so they can't detect the tires because they are too low.
If it is not obvious, it is possible to use this app to let in friends or extended family through your garage by opening your door remotely through the app. Of course, that presumes you leave the door to your house unlocked. Anyway, that can be a huge convenience feature when you need it occasionally.
Update: After a couple of months of use, this has worked flawlessly for me.Read more
Amazon Customer
Verified Purchase
Easy Installation and Set Up!
Reviewed in the United States on March 24, 2022
I got a few sideways looks from folks when I said we were ordering our new garage door opener off of Amazon and installing it ourselves, but I am so glad we went that direction! Assembly of the garage door opener itself was extremely straightforward - I was nervous putting the track together th...at we needed to make it a specific length (so didn't want to click the metal track together right away) but that can be adjusted via the elbow at the end of the installation, so don't worry about that! We were replacing an old Craftsman garage door opener, so we didn't need to reinstall the assembly for the opener itself - we did reinstall the bracket on the garage door as that was slightly different. The one mistake we made at first after installation was not homing/calibrating the opener before we got excited and just hit the button to make the door go up. That resulted in the trolley crashing and getting stuck on the bolt on the track (because we didn't calibrate it first it didn't know where it was). We ended up having to pull the opener back down off the ceiling, realign the trolley (which was slightly tricky since the spring on it was already tripped), and reinstall. This was 100% our fault for not continuing to read the instructions after installation. After we actually followed the instructions and calibrated it, it worked perfectly. Programming the buttons was also a breeze, very straightforward all the way around. From someone who has been living in the stone age as far as garage door openers, I am very excited about the little things - having a code to open the door so when we go out of town and need someone to feed the cats they can just come in that way, motion detection so the lights turn on when I go into the garage (awesome for when I'm running out to the chest freezer to look for dinner), the quietness of the belt vs our old chain opener, even the fact that the display tells you the temperature in the garage. Oddly useful. Five star installation, five star operation, and five star fact that we didn't pay somebody hundreds of dollars to install for us!!!Read more
Amazon Customer
Verified Purchase
FOLLOW THE APP(BILT) FOR INSTALL!!!
Reviewed in the United States on May 10, 2021
Opener is great! First things first though, if you plan on or are required to build the mount up top I’d highly recommend stopping at the hardware store and get some(10 of each just to be safe) 1inch bolts, washers, lock washers, & nuts). That’s the only thing it doesn’t come with. Fortunately I alw...ays keep a container of those around for situations like this.
Secondly, and almost more important than the last, FOLLOW THE INSTRUCTIONS ON THE APP(BILT) THEY GIVE YOU THE QR CODE TO!!! I followed the paper directions and it got me 95% of the way through. The things I complained about that gave me hell, they ended up being in the app guide as part of the general process. If I could go back, I’d keep the paper on hand just in case, but follow the app description to the T!! I would have saved at least an hour, probably 2. That being said, if you do that, it is cake.
After I finished the first time following just paper instructions, I hit the button after I plugged it in and it went the back way and stopped when it hit the stopping bolt and the LCD screen said something like, “Motor/opener senses too much pressure, Error 4-2. Refer to Users Manual.” I looked in the users manual and read EVERY single troubleshooting option and none of them were 4-2 and NONE had anything to do with that error. It was 1am so I gave up and went to lay in bed, I opened that app(BILT) for the first time and figured I’d give it a chance and went ahead and went through it. Right off the bat I was mad at myself for not using it to start off with and thought I may figure it out because it’s SUPER EASY/user friendly. Sure enough it had stuff in there that is NECESSARY to successfully complete the install. It was a Mother’s Day present so I rolled my sleeves up and went back downstairs, did what it said and whalaaa! Works perfect and it’s super quiet!
I drove my gals car down the street and hit the button on the remote that came with it and it worked from at least 50yards away(didn’t try any further). That’s solely why I got her this, the old one you had to almost bump into the garage door and wave the remote around just to get it to open. Also, they say don’t use LED lights because it will weaken the remote distance, kind of a downer but unless you wanna dish out another hundred+ then I’d say this is a win!Read more
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, Amazon doesn't use a simple average. Instead, Amazon's system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
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