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Frequently Asked Questions

Do Ring Security Cameras save my videos and photos so I can review them later?

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If you have a subscription to Ring Protect, videos captured by your home security cameras will be stored in the cloud on your Ring account for up to 180 days, so you can review them at any time. Changing your video storage time will only affect videos that are recorded after you adjust your storage time setting. Photos captured will be saved to your Ring account for up to 7 days. All Ring home Security Cameras come with a 30-day trial of Ring Protect. During or after the trial, you can choose to purchase a Ring Protect Plan to save your videos and photos. Photo capture is currently available on these devices.

Can I share my videos and photos with people?

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Ring Protect Plans let you share your videos and photos with anyone, including neighbors, friends, family, and local public safety agencies. All Ring home Security Cameras come with a 30-day trial of the Ring Protect Plan. During or after the trial, you can choose to purchase a plan to save, review, and share all your videos and photos captured by your security cameras. Photo capture is currently available on these devices.

What’s Ring Protect?

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Ring Protect is a comprehensive service that activates video recording, saving, and sharing for your security cameras, plus a few extra perks. There are three tiers of Ring Protect: Basic, Plus and Pro.

Ring Protect Basic activates video recording and sharing for individual Ring Doorbells and home Security Cameras. It saves all your videos in the cloud to your Ring account for up to 180 days, so you can review what you missed and share what’s important. Ring Protect Basic subscriptions start at $5.99 a month per device. Ring Protect Basic only covers one device.

Ring Protect Plus adds even more to your home security. It includes video recording and sharing for unlimited Ring Doorbells and Security Cameras at your home. You can connect your security cameras to Ring Alarm in the app, and if your Alarm detects a security issue, it can activate video recording on your security cameras. Ring Protect Plus subscriptions start at only $15 a month per home.

Note: Ring Alarm professional monitoring service is available only within the U.S. (all 50 states, but not any U.S. territories) and in Canada (excluding Quebec). See Ring alarm licenses at: ring.com/licenses.

Go here to learn more about Ring Protect.

Still Have Questions?

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