Ring Video Doorbell 2 Information
What is Ring Video Doorbell 2?
Your new Ring Video Doorbell 2 is the start of a Ring of Security around your entire property.
Now, you’ll always be connected to your home, so you can watch over your property and answer the door from anywhere.
See who’s at your door, prevent crime and protect your home – all from your phone, tablet or PC.
Learn more at ring.com/video-doorbell-2.
What are the features of Ring Video Doorbell 2?
- 1080p HD Video
- Advanced motion detection
- Live View
- 1 year on parts, lifetime theft protection
- Works with iOS and Android
- Wifi connected
- Available in two fashionable finishes
- Does not require connection to a wired doorbell
Product specs
What's the difference between Ring Video Doorbell and Ring Video Doorbell 2?
Ring Video Doorbell | Ring Video Doorbell 2 | |
Power options | Rechargeable internal battery, mains, solar or hardwired. | Rechargeable Quick Release Battery Pack, mains, solar or hardwired. |
Battery life | The rechargeable battery can go months between recharges with normal use. This is dependent on a number of factors in your home’s environment such as the local weather and the number of activities captured. | The rechargeable battery can go months between recharges with normal use. This is dependent on a number of factors in your home’s environment such as the local weather and the number of activities captured. |
Compatible doorbell transformers | For your safety, only use an existing doorbell transformer within the range specified below to power your device. For connecting to an existing doorbell system: - Hardwired transformer (8 to 24 VAC, 50/60Hz, 5VA to 40VA) Not compatible with: DC, halogen and garden-lighting transformers | For your safety, only use an existing doorbell transformer within the range specified below to power your device. For connecting to an existing doorbell system: - Hardwired transformer (8 to 24 VAC, 50/60Hz, 5VA to 40VA) Not compatible with: DC, halogen and garden-lighting transformers |
Field of view | 180 degrees | 160 degrees |
Video resolution | HD 720P | HD 1080P |
Colours | Available in four finishes | Includes two interchangeable faceplates |
Compatible networks | 802.11 b/g/n Wi-Fi connection @ 2.4GHz | 802.11 b/g/n Wi-Fi connection @ 2.4GHz |
Advanced motion detection | Adjustable motion detection zones and sensitivity scale* | Adjustable motion detection zones and sensitivity scale* |
Live View available? | Yes | Yes |
Size | 12.65 x 6.17 x 2.21 centimeters | 12.83 x 6.35 x 2.74 centimeters |
Mounting screws | 4 | 4 |
Security screws | 2 | 1 |
*To find out more about Customisable Motion Zones for Ring battery-powered devices, click here.
Size
- 12.83 x 6.35 x 2.74 centimeters
Operating temperature range
- -20.5 degrees Celsius to 48.5 degrees Celsius
Note: The device is also weather-resistant.
Body colours
Ring Video Doorbell 2 comes with two interchangeable faceplate colours; Satin Nickel and Venetian, which is a dark bronze, almost black colour.
Power supply
Does Ring Video Doorbell 2 operate on battery power?
The Ring Video Doorbell 2 connects to existing doorbell wiring or runs off the built-in rechargeable battery. It lasts about 6 months on a single charge with regular use.
Installation
What do I need to install Ring Video Doorbell 2?
Everything you need comes in the box:
- Ring Video Doorbell 2
- Micro USB charging cable
- Adapter plate
- Miniature level
- Screwdriver handle
- Two-sized screwdriver bit
- Screws
- Screw anchors
- Drill bit for anchors
- User manual
- Installation instruction guide
- Diode
- Wire extensions
- Wire nuts
- Corner wedge
- Mount wedge
- Two interchangeable faceplates
Do I need to use everything that comes in the box?
No, you don’t. We’ve included several items for your convenience.
If you already own a Ring Doorbell and you don’t want to drill more holes in your wall, use the adapter plate.
We’ve also included a mounting wedge and a corner wedge, which helps you get a better view from your Ring Video Doorbell 2, depending on where you install it. Click here to learn more about installing a wedge or corner mount.
The diode is only if you have a digital doorbell chime. Click here to learn more about diode installation.
The screw anchors are only if you are installing your Ring Doorbell 2 on a masonry surface, like stucco or concrete.
Does Ring Video Doorbell 2 use a diode for digital doorbell kits?
Yes. The Ring Video Doorbell 2 comes with an enclosed diode. Click here for more information on when and how to use the diode.
Which doorbells is Ring Doorbell 2 compatible with?
Ring Video Doorbell 2 is compatible with most mechanical or digital doorbell kits that use transformers between 8 and 24 volts AC. DC transformers are not supported.
Internet requirements
What Wi-Fi networks is Ring Video Doorbell 2 compatible with?
Ring Video Doorbell 2 is compatible with 802.11 b/g/n WiFi networks operating on 2.4 gHz frequencies.
What is the recommended Internet speed for Ring Video Doorbell 2?
Recommended minimum upload speed of 2 Mbps per device.
Data usage and recording plans
Does Ring Video Doorbell 2 use data all the time or just when it's activated?
Ring Video Doorbell 2 uses a wifi connection. The Ring app will only use cellular data when you answer an event or access a recording or Live View while not connected to wifi.
Purchases, refunds and warranties
Where can I order Ring Video Doorbell 2?
To order, go to ring.com/video-doorbell-2.
Does Ring Video Doorbell have a warranty?
Yes, a 1-year limited warranty. If you are a consumer, the limited warranty is in addition to your consumer rights, and does not jeopardise these rights in any way. This means you may still have additional rights at law even after the limited warranty has expired. Learn more here
What is the Ring's refund policy?
You have 30 days from the date you received your device(s) to request a full refund. You are responsible for covering the cost of return shipping.
What if someone steals my Video Doorbell?
If stolen, Ring will replace your doorbell at no cost to you.