Amazon Sidewalk
Better connection for better protection.
Go beyond your home’s Wi-Fi range with the secure community network formed by Amazon and Ring devices in the area.1
Frequently Asked Questions
What is Amazon Sidewalk?
Amazon Sidewalk is a privacy-focused wireless community network that helps devices work better. Operated by Amazon at no charge to customers, Sidewalk can help simplify new device setup, extend the low-bandwidth working range of devices, help find lost items, and help devices stay online even if they are outside the range of their home WiFi.
How does Amazon Sidewalk work?
Sidewalk creates a community network that enhances the connectivity and functionality of your devices beyond your home WiFi's range. Compatible Amazon devices, such as Echo speakers and Ring cameras, serve as "Sidewalk Bridges," forming the backbone of this network. This collaborative system helps eligible devices stay connected as you move around your neighborhood. The beauty of Sidewalk is that it requires no additional hardware purchases – any Sidewalk-enabled device you own will automatically work when within range of a Sidewalk Bridge in your community, creating a more robust and expansive network for everyone.
How does Sidewalk protect customer privacy and information?
Sidewalk is built to keep your information private and secure. It uses multiple layers of encryption and unique security keys to protect your data as it travels across the network. The content is encrypted in a way designed to prevent anyone—including Amazon—from accessing it while it’s in transit.
Is Amazon Sidewalk a replacement for a home WiFi network?
No. Amazon Sidewalk does not support high-bandwidth connections like a WiFi or cellular network would, so you would still use those connections for streaming movies, posting on social media, or sending email.
What is a Sidewalk Bridge?
Sidewalk Bridges are devices that provide connections to Amazon Sidewalk.
What devices operate as Amazon Sidewalk Bridges?
Today, Sidewalk Bridges include many Echo devices and select Ring devices. A full list of Sidewalk bridges can be found here.
What devices can connect to Amazon Sidewalk?
Devices that are connected to the Sidewalk network, include the Ring Floodlight Cam and the Ring Mailbox sensor. A full list can be found here.
Where is Amazon Sidewalk available?
Sidewalk is currently only available in the US.
How do I change my settings?
Customers can turn Sidewalk on or off at any time from Control Center in the Ring app or Account Settings in the Alexa app. This setting will apply to all applicable Echo and Ring devices linked to the customer’s account.
What is the Community Finding feature in Amazon Sidewalk?
Community Finding helps others find important items connected to Sidewalk by sharing the approximate location of the Sidewalk Bridge that the compatible Sidewalk-enabled device is close to. Neighbors with Sidewalk-enabled devices won't be able to see the location of your Sidewalk Bridge. They will only see an approximate location of where their device is located.
1Coverage may vary by location and is subject to change or interruption. To check approximate Amazon Sidewalk coverage in your area here.
2Compatible Ring subscription required for certain in-app features.