A homeowner sitting in their living room speaking to guests at the door with the Ring app.

Timeline Security Snapshots Using Snapshot Capture

Snapshot Capture is a Ring Protect subscription feature that takes still frame photos from your Video Doorbell or Security Camera at selected time intervals, and uploads them to the Ring cloud.

What is Snapshot Capture?

Not everything important that happens in front of your cam or video doorbell will trigger a notification. Snapshot Capture is an app feature that takes snapshots at certain intervals. This allows you to review what has happened in front of your devices in between events.

The images taken by the Snapshot Capture feature will be integrated into your Event Timeline along with the videos taken during motion events and Live View. That way you can scan through a single timeline and get a good overview of what’s happening around your home.

Note: Please use Snapshot Capture in compliance with applicable laws and respect the privacy of others.

How does it work?

Snapshot Capture works by taking still frame photos at selected time intervals and uploading them to the Ring cloud. You can then view these snapshots on your Event Timeline, just like you do for events.

Note: Snapshot Capture is a feature from the Event History Timeline, which is a Ring mobile app-exclusive feature. You will be unable to view your Snapshots from the Ring website or Ring desktop app. Snapshot Capture must be enabled in the Ring app in order for the snapshots to record and be stored in the cloud. If you disable this feature, you will lose any previous snapshots that were stored in the cloud and on the device.

Learn how to enable Snapshot Capture

Learn more about the Event Timeline

How long are snapshots stored for viewing?

Snapshot Capture photos will be stored in the cloud for 7 days if you have a Ring Protect Basic subscription, and up to 14 days if you have a Ring Protect Plus or Pro subscription. After that they are automatically deleted. This will not affect any of your motion events or Live View recordings.

If you change the Snapshot Capture storage time, the new setting will only apply to photos captured after the setting has been changed in the Ring app or on Ring.com.

What happens if my device falls offline?

Your device will continue to take snapshots at regular intervals and store the snapshots in your device’s local flash memory. Once your device goes back online, snapshots stored locally on your device will be automatically uploaded to the cloud.

Note: Once the flash memory’s storage limit has been reached, the oldest snapshots will be overwritten by newer ones.

How can I delete a specific snapshot from my timeline?

Yes. Snapshot containers can be deleted within timed sections. When footage has been deleted, a semi-transparent patterned bar appears in the Event Timeline.

Learn how to delete a snapshot

What is the resolution of the snapshots?

The snapshots are saved at 640 x 360.

Can I download the snapshots?

Yes, they can be downloaded to mobile devices.

Learn how to download a snapshot

Can I change the frequency with which this feature takes snapshots?

Yes. You can change the snapshot frequency under Snapshot Capture in the Ring app to determine how often your device will capture images.

Learn how to change your snapshot frequency

Last updated 5 months ago