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Setting up your Sidewalk-compatible devices using the Sidewalk network

You can simplify device setup by using Amazon Sidewalk1 to connect your Sidewalk-compatible devices. By connecting to Amazon Sidewalk2, you can take advantage of the shared network created by Ring and Amazon devices in your neighborhood. Not sure if you have Amazon Sidewalk coverage in your area? Check the Amazon Sidewalk coverage map to see available coverage in your area.

Using Amazon Sidewalk to set up Sidewalk-compatible devices

This feature will require linking your Ring and Amazon accounts, if you have not done so already. Learn how to link your Ring and Amazon accounts.

How to setup your Sidewalk-compatible device using Sidewalk in the Ring app:

  1. Open the Ring app.
  2. Tap Set Up a Device at the bottom of the screen.
  3. Scan the QR code on the device or product packaging.
  4. When asked how you plan to connect your device, tap
    Amazon Sidewalk
    .
    • If there is no Amazon Sidewalk coverage in your area, you can still set up on Amazon Sidewalk but connection is not guaranteed.
  5. Follow the in-app setup to complete installation.

Fixing limited Amazon Sidewalk network coverage

If you are experiencing unreliable connectivity with the Amazon Sidewalk network or your device falls offline often, you can expand Amazon Sidewalk coverage for yourself and your neighborhood by opting into the network on compatible Ring and Amazon Echo devices you already own. Amazon Sidewalk bridges allow any Sidewalk-compatible device to connect to the shared internet bandwidth within your neighborhood. If your neighborhood already has good Amazon Sidewalk coverage, you only need the compatible device. Having a bridge ensures a stronger connection. Learn more about compatible Amazon Sidewalk bridge devices.

If you have Sidewalk bridges, make sure they are online and functional. If you do not, getting any of these Sidewalk bridges will strengthen the Amazon Sidewalk coverage in your area. Learn more about turning Amazon Sidewalk on or off for your compatible devices.

Setting up your Sidewalk-compatible device using a compatible Ring Bridge or Amazon Echo device

  1. Open the Ring app.
  2. Tap Set Up a Device at the bottom of the screen.
  3. Scan the QR code on the device or product packaging.
  4. Tap
    Continue
    to connect using your existing Ring Bridge.
  5. Follow the in-app setup to complete installation.

Last updated 4 weeks ago