Account Verification in Control Center

With Account Verification, you can choose how you want to receive your 6-digit verification code. We may require you to enter this code to sign into the Ring app or on Ring.com, after you enter your password, to better protect your Ring account.

How to access Account Verification in Control Center

From the Ring app:

1. Open the Ring app. 
2. Tap the top

   menu (☰)

   .
3. Tap

   Control Center

   .
4. Tap

   Account Verification

   .

From a mobile browser:

1. Log in to your Ring account at Ring.com.
2. Tap the top

   menu (☰)

   .
3. Tap

   Control Center

   .
4. Tap

   Account Verification

   .

From a desktop browser:

1. Log in to your Ring account at Ring.com.
2. Click the

   Dashboard

   home icon on the top right.
3. Click

   Account

   and select

   Control Center

   .
4. Click

   Account Verification

   .

Choose a verification method

You have the option to choose how you want to receive your verification code, by Text Message or Authenticator App. 

Text Message

When you choose Text Message as your verification method, you'll receive a text at the mobile number you provide. Enter that code, and you're in. 

Learn how to get a verification code by text message 

Authenticator App

Authenticator apps are security apps for your phone, tablet, and computer that help prove who you are. These apps generate 6-digit verification codes to help verify who you are.

Learn how to use an Authenticator App to sign in to Ring

Verification codes in Control Center

If you don't have access to your text messages or your device's authenticator app, you can generate a code from Control Center in Account Verification. 

Learn more

Customer Support Verification

If you need to speak with our Customer Support Team, they may ask to verify it's you. In Account Verification, you can generate a Support Code to give to the Support Associate to help verify your Ring account. We will NOT ask you for your password.