Ring Alarm (2nd Gen) with the Keypad

Ring Alarm System FAQs

Ring Alarm is an affordable and comprehensive DIY home security system. Start with a Security Kit that includes a Base Station, Keypad, Contact Sensor, Motion Detector and Range Extender. Add components to meet your security needs and the size of your home.  

Equipped with battery backup, Ring Alarm gives you the option to turn on 24/7 Internet Backup¹ and 24/7 Ring Alarm professional monitoring² when paired with a Ring Protect Pro subscription. Together, these features help ensure the system is always up and running even if your power goes out or broadband is unavailable (with a Ring Protect Pro plan) — no long-term commitments or professional installation required.

Frequently asked questions

What comes in the Ring Alarm box?

The Ring Alarm kit contains all the components you need to install and activate your new security system:

Do I have to purchase the kit or can I buy one piece at a time?

Ring Alarm Security Kits are available in a variety of bundles giving you everything you need to secure your home. You can purchase additional sensors, motion detectors, keypads, and other devices to extend your Alarm.

Is the Base Station required?

Yes. The Base Station is necessary for the Ring Alarm to function.

Can the Ring Alarm system detect fires and carbon monoxide?

Yes, Ring Alarm can also trigger fire and carbon monoxide alarms if you've installed a Ring Alarm Smoke and CO Listener or a FirstAlert Z-Wave Smoke/CO Alarm3. As a part of Ring Alarm professional monitoring,2 if your Alarm is triggered due to fire or carbon monoxide detection*, fire rescue will be notified for dispatch. If you're enrolled in self-monitoring and your Alarm is triggered due to fire or carbon monoxide detection, you will only receive alerts through your Base Station.

*Smoke and carbon monoxide monitoring is not available for commercial locations.

Does a Ring Protect Basic plan for a single Ring camera cover Ring Alarm system monitoring?²

No. The Basic plan only covers a single camera. If you have this plan, you will need to upgrade to the Pro plan to get Ring Alarm professional monitoring² for your Ring Alarm system.

When will the Keypad battery need to be recharged?

The battery should last six to nine months on a single charge before needing a recharge. This can change depending on usage and power save settings.

Where does the sound come from when the alarm goes off?

The sound comes from the Base Station and the Keypad.

How many decibels is the Ring Alarm security system's siren?

The siren is 104 decibels, the equivalent to the sound of a motorcycle.

How many sensors can be added to the Ring Alarm Security kit?

Up to 100 Z-Wave devices can be used per each security kit.

Will my pets set off my motion sensors?

The Alarm system has advanced motion sensitivity to prevent false alarms from pets under 33 pounds.

Do I have to sign up for the Ring Protect Plan?

No. If you have not signed up for a Ring Protect subscription, your Ring Alarm System will still monitor your home. However, some features like push notifications and digital arming and disarming via the Ring app will require a Ring Protect subscription⁴.

I already signed up for Ring Protect Pro when I purchased another Ring product. Is 24/7 Ring Alarm professional monitoring² for the Ring Alarm system a separate charge?

No, 24/7 Ring Alarm professional monitoring² service doesn’t cost extra. The Ring Protect Pro plan with professional monitoring² also covers video recording for existing and newly purchased Ring doorbells and cameras for $20 per month or $200 per year. Please note that Ring Alarm professional monitoring² only covers one location.

Can the Ring Alarm be connected to the internet using wifi or an Ethernet connection?

The Ring Alarm can be connected using both a 2.4 or 5 GHz wifi or Ethernet connections.

Learn more about connecting the Ring Alarm to the internet.

What cellular network is used for the Ring Alarm cellular backup feature?

Cellular network services for the Ring Alarm's back-up are being provided by AT&T to safeguard your home when internet connections are interrupted.

What happens if the power fails or I lose my internet connection?

The Ring Alarm comes with Alarm Cellular Backup⁴ (with a Ring Protect Pro plan) and battery backup systems that kick in if you lose your power or internet connection. The backup battery is good for about 24 hours of operation.

Is the Ring Alarm system compatible with other devices?

Learn more about Works With Ring – Compatible Devices

Are there any plans to work with your current lock company partners or SmartThings/HomeKit/Google Home to integrate with Ring Alarm?

Ring is always exploring integration opportunities with potential collaborators based on what will best empower our Neighbors with affordable, effective ways to help protect their homes. Going forward, Ring will announce these collaborations when they are ready.

Do I need a permit or a registration to own a Ring Alarm system?

Permit requirements vary depending on where you live. Some jurisdictions require alarm users to register their professionally monitored² security systems. Depending on the laws of your local jurisdiction, you may be required to obtain a permit before enrolling in professional monitoring² services with Ring Protect Pro.

Learn more about Monitoring & Permits.

Are alarm certificates available to send to insurance agents for discounts?

Yes, you can download your insurance certificate, and submit it to your insurance company for possible discounts.

Get your insurance certificate using the Ring app:

  1. Open the app and tap on the
    menu (≡).
  2. Tap
    Settings
    .
  3. Tap
    Monitoring
    .
  4. Tap
    Insurance Certificate
    .
  5. Tap
    Send Certificate.
    You will receive the certificate via email.
  6. Present the certificate to your insurance provider and ask about your eligibility for a policy discount.

Get your insurance certificate online:

  1. Log into your account at
  2. Click
    Settings
    from the menu.
  3. Click
    Monitoring
    . (Note: It must say “Professional” or “Practice.”)
  4. Click
    Insurance
    Certificate
    .
  5. Select
    Send Email
    .

In the future, if you add additional professionally-monitored² devices to your Ring Alarm, you can download an updated certificate anytime.

Is professional installation available for Ring Alarm?

Yes. Ring offers professionally trained smart home techs to make sure your Ring Alarm system fits your security needs and is installed correctly. Additional fees may apply.


¹ Compatible Ring Protect subscription required (sold separately). Extra data charges may apply. Cellular data is provided by a third-party carrier. Coverage, uptime, technology, and speeds will vary. Will require backup power if the power goes out. Visit ring.com/alarm-pro for more details.

² A compatible Ring Protect subscription is required to enroll in the Ring Alarm professional monitoring service. Professional monitoring service is available only within the U.S. (all 50 states, but not U.S. territories) and in Canada (excluding Quebec). Ring does not own its own professional monitoring center. Smoke and carbon monoxide monitoring is not available for commercial properties. See Ring Alarm licenses at: https://www.ring.com/licenses.

³ Smoke and carbon monoxide monitoring is not available for a business or commercially zoned address.

⁴ Ring Alarm and all Ring Alarm accessories require a subscription for digital notifications, in-app features, digital arming/disarming, and integration with other Ring, Echo, and third party products. Subscription sold separately. View ring.com/protect-plans for pricing and details.

Last updated 6 months ago