Mobile phone showing the Neighbors app home page.

Getting Started as a Neighbors Verified Account

What is Neighbors?

Neighbors by Ring is a free app designed to help residents connect with their communities and stay informed about what’s going on around them – whether they are a Ring customer or not. We created Neighbors as a place for residents to share neighborhood updates, safety information, and community news, all aimed at making neighborhoods safer and more connected.

What are Neighbors Verified Accounts?

Neighbors Verified Accounts provide trusted profiles for public safety agencies, local governments, and community organizations to join the Neighbors App as verified users. Through a free interface, these organizations can engage directly with residents by viewing and commenting on public posts in the feed, and by sharing their own updates to address safety issues, announce community events, and provide real-time information.

FAQs

How can I access my Neighbors Verified account?

You can log in to your Neighbors Verified account by visiting publicsafety.ring.com.

Is it possible to log in to my Neighbors Verified account using the Ring/Neighbors app?

No, you can only access your Neighbors Verified account through publicsafety.ring.com, which is accessible from your computer or mobile devices.

Is the Neighbors app exclusively for Ring customers?

No, the Neighbors by Ring app is available for free download to any resident in the community, regardless of whether they are Ring customers or not.


Getting Started with your Neighbors Verified Account:

Watch the Training Video: This video provides a in-depth overview of the interfaces functionalities.

Configure Your Settings: Tailor your experience by adjusting filters and email preferences:

  • Filters
    (found on the “Feed” page): Select the categories most relevant to you:
    • Safety and Security
    • Community Engagement
    • Weather
    • Transportation and Traffic
    • Wildlife and Environmental Issues
    • Lost and Found Pets
  • Email Preferences
    (found under “Profile”): Choose which categories you’d like to receive email updates about.

Learn the Basics: Explore tutorials on navigating the feed, creating posts, and engaging with your community through comments.

Invite others to join: Learn how to invite your colleagues to join your Neighbors Verified account.

Create your Welcome Post on Neighbors: Introduce yourself to the community and let them know you're on Neighbors!

  • Welcome Post Example Template:

Sample Title: [Organization Name] has joined the Neighbors app!

Sample Message:

Hello [City/County]! The [Organization Name] is excited to announce that we’ve joined Neighbors, a place that helps us connect with residents and build a stronger community. Neighbors allows you to share neighborhood updates, safety information, and community news, all aimed at making neighborhoods safer and more connected.

We can view what local residents have posted publicly to Neighbors and can now chime-in with relevant updates or information to help residents stay informed. You do not need to be a Ring customer to join Neighbors. Anyone with a smartphone can download the Neighbors App for free in order to receive updates and have the option to post photos or videos from any device.

Help us spread the word by clicking the "share" button at the bottom of this post and share on your other social media pages!

For any inquiries, feel free to reach out via phone at [Phone Number] or email us at [Email].

Last updated 4 weeks ago