Neighbors app use

How to Create and Update Posts

Share important information about community events, lost pets, safety tips, and more by creating a post on the Neighbors Feed. It's the easiest way to get this helpful information to your residents that use Neighbors.


How to Create a Post

  1. Sign in to
    and click the Create button
  2. Choose your category
    1. showing the categories of verified users posting flow
  3. Select a Regional Post or Alert Residents Near a Specific Location. Review the
  4. Entire your Post Title, Media and Description
    1. NHV filling out title, media and description for community event
  5. Select Continue
  6. Set your Post Options (
    , Allow Comments, and Send Push Notifications)
    1. page highlight schedule for later, allow comments and enable push notifcations
  7. Select Preview and Accept and Submit

Resolving your Posts

After creating a post on Neighbors, users can proactively mark their post as "resolved," providing a quick and effective way to communicate to fellow residents that a particular incident has been successfully addressed or is no longer active.

How to Resolve Your Post

  1. From the Neighbors feed, click on your post
    1. Showing a traffic post with no edits
  2. Click the Incident Status toggle button
    1. Traffic post shows red box highlighting incident status
  3. Add a note about why this post is resolved and click Mark as Resolved
    1. Showing the notes to why the post was resolved
  4. Your update will display on the post
    1. Shows a post that was fully resolved.

FAQ

What are push notifications?

Push notifications provide local organizations the ability to send out a clickable pop-up message to a user’s device with important information in real-time through a post. Push notifications are always enabled when an organizations sends out a post unless they choose to disable the push notification toggle. Disabling push notifications allow posts to be placed into the Neighbors app feed without sending residents a real-time alert to their mobile devices.

Can I disable comments after my post is published?

No, you can't turn comments on or off after your post is published.

Who will see my post once its published?

Review the Posting Guide to learn more about who will see your posts after its published.

How will my residents know if I resolved a post?

Your update will display on the post. Additionally, the post will jump to the top of the Feed so residents can easily see your response.

Last updated 5 months ago