Amazon Key Access Resources
Find resources below for Property Managers, Residents, Staff and Visitors.
Property Managers
Manage Auto-Verified Guest access at your property (for property managers)
Control guest access for Amazon Key Access users at your property.
Set up Amazon Key Access (for property managers)
As a property manager, learn how to set up Amazon Key Access Control System at your property in the Amazon Key Property Management Portal.
Amazon Key Access troubleshooting for property managers
Residents and Staff
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Manage Auto-Verified Guests for Amazon Key Access (for residents and staff)
Add or remove Amazon Key Access guest access permissions.
Intercom Calls
Manage and use Ring Intercom call features.
Upgrade your Virtual Key to Virtual Intercom (for residents and staff)
Use your Amazon Key Access Control System as a Virtual Intercom so your visitors can contact you and you can buzz them in from anywhere.
Use Amazon Key Access (for residents and staff)
Learn how to use your Amazon Key Access to let yourself and your visitors into your property, view your access history and remove yourself from Amazon Key Access.
Set up Amazon Key Access (for residents and staff)
Set up your Amazon Key Access device in the Ring app.
Visitors and Guests
Access a shared Entrance as an Auto-Verified Guest (for Auto-Verified Guests)
If you have been added as an Auto-Verified Guest by an Amazon Key Access User, accept the invitation sent to your email by following these steps.
Request access with Amazon Key Access (for visitors)
Use your mobile device to view the resident directory, make a call, and request access.