Upgrade your Virtual Key to Virtual Intercom

Use your Ring In as a Virtual Intercom so your visitors can contact you and you can buzz them in from anywhere.

Note: This is only possible if you are a resident of a property that has a Ring In panel installed and active.

First, you may need to upgrade your Ring In service.

How to upgrade your Ring In service

1. Open the Ring app to the main dashboard.

2. Tap the intercom's tile under Devices.

3. Tap your device's Settings.
4. Tap

   Ring In Settings.
5. Tap the

   New Features Available

   banner.
   • Follow the on-screen instructions to set up your display preferences.

If you're using a mobile, tap the button below to upgrade your service.

How to change your name in the resident directory

In the Ring app:

1. Open the Ring app to the main dashboard.

2. Tap the intercom's tile under Devices.

3. Tap your device's Settings.

4. Tap

   Ring In Settings.
5. Tap

   Display Preferences.
6. Tap

   Display Name.
7. Edit the text field to change the name.
8. Tap

   Save

   in the top right corner of your screen.

How to hide your name or unit number in the resident directory

In the Ring app:

1. Open the Ring app to the main dashboard.

2. Tap the intercom's tile under Devices.

3. Tap your device's Settings.

4. Tap

   Ring In Settings.
5. Tap

   Display Preferences
6. Toggle

   Hide Name or Hide Unit

   to the on position.