Accessibility

Ring’s vision is to become Earth’s most customer-centric company. That means making our devices and services accessible to everyone, especially people with disabilities.

We are continually working to improve the accessibility of our product and services, so that our customers, including those with disabilities, can have simple, accessible, intuitive and secure interactions with the product and services that Ring offers.

How to navigate the Ring website using accessibility features:

1. Use keyboard navigation on a desktop computer.

The Ring website can be navigated using a keyboard. Use up/down arrow or page up/page down keys to scroll. Use the Tab key to navigate to links and form fields.

2. Use the zoom feature, large font and contrast support built into your browsers.

Please refer to your browser documentation for help on how to use these features. On mobile, you may also use pinch to zoom feature to enlarge the contents on a page.

For devices help and troubleshooting, or more information about accessibility features, visit our customer support help pages

How the Ring website works:

You can shop for products and services in the Ring Website.
You can browse products and services on our home page, or use our search function to find specific items. You can add products to your shopping cart as you browse using the “Add to Cart” button. When you are ready to complete your purchase, view your cart and proceed to checkout then review the summary page showing your selected products, prices, and delivery options with related costs. Choose your preferred delivery method and payment option and click the "Buy now" button to complete your purchases. If preferred, you can purchase individual products directly from product detail pages using the “Buy Now” option.

How are the Ring website and mobile applications designed:

Pages across Ring website are designed to support navigation using a keyboard, or screen reader. Most pages on our website support zooming up to 200% without layout issues.

The Ring Website and Mobile applications are compatible with VoiceOver, and Talkback Technologies.

Ring’s digital tools combine web technologies (HTML, JavaScript, CSS) and native mobile applications for iOS and Android. These tools leverage operating system and device-level APIs to support assistive technologies in ways customers are familiar with.

We have a longstanding policy of integrating accessibility requirements and best practices throughout the design and development of our services. We conduct regular accessibility testing, including self-assessments and external evaluations by accessibility experts, to help ensure our customers using assistive technologies can access our services effectively. We have established policies and processes to prevent and address accessibility issues before they reach our customers and respond quickly when customers encounter problems. We continually educate and promote awareness about accessibility among our teams. Our internal accessibility subject matter experts offer design and development consultation, establish and promote best practices that raise the bar for customers with disabilities, organize training sessions and events to raise awareness and establish baseline knowledge for building accessible experiences, and ensure that all employees are equipped to create inclusive content and experiences for our customers.

Please contact us if you encounter issues, have questions or would like to provide feedback on the Ring Website and Mobile applications.