Crime
Neighbors users put an end to local crime spree.
A package thief left a community on edge after targeting homes in Dallas. Thanks to reports on the Neighbors App, the thief was arrested, and hundreds of packages were found at her home.
“The app has a strong effect of bringing neighbors together by sharing information and creating a sense of community.”
Trey Nash
Dallas Resident
Safety
Communities pull together during disaster.
The Woolsey Fire devastated numerous communities in California. But as residents fled the flames, the Neighbors App kept them informed and connected with real-time updates from their communities.
“The app made me feel very connected to my community. It was priceless. It made me feel like I was home.”
Lisa Solny
Oak Park Resident
Lost & Found
Pets head home with help from neighbors.
Charlie is a helpful beagle who provides support to autistic kids in Atlanta. After going missing for three weeks, Charlie was tracked down and returned to her owner by helpful community members using the Neighbors App.
“My neighbors can be the eyes and ears when I’m not around. To have a positive ray of hope, of community support was amazing.”
Telease Allen
Charlie’s Mom
Public Safety
Connecting with public safety agencies for safer communities.
We believe when residents and public safety agencies work together, safer neighborhoods become a reality. Click here to learn how public safety agencies are joining Neighbors.
“We have chosen to become a part of the conversation that is already going on with the Neighbors App. I think of it as a table; all of the neighbors in the neighborhood are sitting around a table; we have pulled up a chair to that table.”
Sgt. Craig Herrmann
Shawnee, KS
Community Programs
Safer neighborhoods start with Ring.
Our efforts don’t stop with the Neighbors App–we can always do more to help communities stay safe. Our team works with HOAs, block watches and other community groups, so peace of mind has never been easier.
Frequently Asked Questions
How does the Neighbors App work?
The Neighbors App uses your address to create a radius around your home. If anyone shares an alert on the app about crime or safety within that radius, you’ll get a notification on your phone and tablet. Conversely, if you share an alert on the app about a crime or safety issue in your radius, your neighbors will also get a notification on their phones and tablets. You can then comment on these alerts to provide additional information about local issues, give tips to avoid affected areas, share photos or videos to help neighbors stay on the lookout, etc.
You can narrow your radius to only focus on hyper-local issues. Or if you live in a more rural location, you can expand your radius to include nearby communities and landmarks.
What can I post on the Neighbors App?
Before posting on the Neighbors App, be sure to view our Community Guidelines to see what types of posts and comments are permitted. Our aim is to keep Neighbors content and conversations focused on crime and safety while allowing for constructive and open communication between community members.
Per our Community Guidelines, Ring does not tolerate discrimination, threats or bullying, and we encourage users to treat their neighbors (and those visiting and passing through the neighborhood) with respect. We also provide guidance, encouraging users to carefully consider the behavior that made them suspicious of others and whether such suspicion is reasonable, and not post pictures or videos of people taken where they had a reasonable expectation of privacy without their knowledge or consent (for example, users should not post photos or videos of their neighbor’s backyard).
Users also have the power to flag incorrect or inappropriate content on Neighbors directly in the app. Our team reviews flagged posts, and if the content violates one of our Community Guidelines, it will be removed from the content feed. When we deny posts as part of our pre-moderation process, we send an email to the Neighbors user who submitted the post to let them know why. By educating our users on why their post did not make it to their feed, we reinforce our guidelines and help our users make responsible decisions.
How is my information and content kept private on the Neighbors App?
Ring will continue to innovate on behalf of our customers to help make neighborhoods safer. We will do so with our customers, their privacy and the security of their information at the top of our priority list. We know that our customers place a huge amount of trust in us, and we have every intention of continuing to earn that trust.
Users have full control of who views their Ring footage. Only the content that a user chooses to make publicly available on Neighbors (by posting it to the app) can be viewed via the Neighbors App or by local public safety agencies. Users can choose to share text updates, photos and videos taken on any device, including but not limited to Ring’s home security devices. Only content that a Neighbors user chooses to share on the Neighbors App is publicly accessible through the Neighbors App or by your local public safety agencies. Ring does not view or share a user’s videos that are not posted to the app without the user’s express permission or a valid and binding legal demand properly served on us.
We do not display personal information like names in the Neighbors App, and we do not share personal information with other users of the app.
How do public safety agencies use the Neighbors App?
The Neighbors App provides local public safety agencies with a tool to help them better engage with and inform the communities they serve. Neighbors is a meeting place for every community member, which includes local public safety agencies. When communities and local public safety agencies work together, we believe that safer neighborhoods can become a reality. Learn more here.
Is the Neighbors App available in my area?
The Neighbors App is currently only available in the US.
Do I need a Ring device to use the Neighbors App?
No. Anyone with a compatible iOS or Android device can download and use the Neighbors App for free to help reduce local crime.
Where can I download the Neighbors App?
The Neighbors App is free to download at the App Store or Google Play.
