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Changing general device settings
...General Settings Depending on your device, General Settings include: Device Name: Tap to rename your device. Then tap Save on the top right when complete. Device Location: Tap to switch the Location for your device. Only Locations that are currently added in the app can be selected. Light...
Using Snapshot Capture in the Ring app
...the entire footage. If prompted, tap Allow to save to your mobile device's camera roll. How to delete snapshots If you have Tap Camera Preview for Live View turned on, tap End live to then access the Event History Timeline. Slide the Event History Timeline to where you want to delete snapshots...
Setting up two-step verification for Ring
...text message. Updating your phone number If you get a new phone number, follow these steps from Control Centre to update it: Tap Account Verification. Under Text message, tap Update phone number and tap Continue . Re-enter your password and tap Continue . Enter your updated phone number and tap...
Resetting your password and signing in
...Verify your account. Enter your new password and tap Change Password . From a browser: From the dashboard, tap Account . Tap Control Centre . Scroll to Password and tap Update...
Set up Sound Detection
...the top left. Tap Devices . Tap your Wired Video Doorbell Pro, Floodlight Cam Wired Pro or Floodlight Cam Wired Pro (2nd Gen). Tap Device Settings. Tap Privacy Settings. Toggle on Audio Streaming and Recording...
Adjusting the volume on your Ring devices
...Find out which security camera you have in the Ring app . Tap on the menu (☰) . Tap Devices . Select your security camera. Tap Device Settings . Tap Audio Settings . Two-Way Talk: Adjust the volume slider for Device Speaker . How to adjust the volume on your Ring Chime, Chime (3rd Gen) or Chime...
Troubleshooting your Ring Alarm Keypad (1st Generation)
...If not, choose the option to “Try Again.” If your Keypad (1st Generation) still won't connect Unplug the Keypad. In the Ring app, tap Menu. Tap Devices , then tap Alarm Base Station , then tap Base Station . Tap Device Settings, Advanced Options , then Z-Wave. Tap Remove Z-Wave Device...
24/7 Recording
...app to the latest version to use 24/7 Recording. Turn on 24/7 Recording In the Ring app: From the main dashboard, tap the more icon (•••) for your device. Tap Device Settings . Tap Video Settings. Tap Recording Mode . Select 24/7 Recording . Toggle on or off Audio Streaming and Recording . Tap...
Using the Ring Unlock widget
...a different Ring-enabled device to use with your widget. Tap outside the widget to exit. Note: Have multiple -enabled entrances at your property? Add a new Ring Unlock widget for each entrance you want to quickly unlock with a tap from your home screen...
Using Ring Intercom with Alexa
...Routine . Tap Add an event under the When section. Tap Smart Home . Select your Ring Intercom device from the Choose Device screen. Tap Save . Tap Add an action under the Alexa Will section. Choose which Fire TV device will complete the action. Choose which action Fire TV completes (e.g. Pause...