Ring Protect

Protect your everyday.

Get even more out of all your devices with Ring Protect, a comprehensive subscription service that lets you review, share, and save every video and photo captured by your Ring device and opt-in to 24/7 professional monitoring. Compare plans

Ring Protect Phone

Choose a subscription that’s right for you.

Basic

Activate video recording for one device.

CAD $5/month or CAD $50/year
Save CAD $10 with annual purchase

Plus

Activate video recording for all devices at your home and 24/7 professional monitoring for your Ring Alarm.

CAD $15/month or CAD $150/year
Save CAD $30 with annual purchase

Review our Protect plans.

Included Free

Basic

Plus

Motion-activated notifications

Receive mobile notifications when one of your Ring devices senses motion.

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Real-time video with Live View

Use your phone to access a live video feed from your camera at any time.

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Two-Way Talk

Enable two-way audio between your phone and device to speak to whoever's there.

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Lifetime theft protection1

If your Ring device is stolen, you can report the theft within 15 days to receive a free replacement.

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Video history for 60 days2

Never miss a moment. Access recorded videos of every Ring, motion and Live View event for up to 60 days.

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Video saving and sharing

Download and save your Ring videos on a mobile device or computer to watch them for later or share them with anyone.

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Snapshot capture3

See what's happening in between motion-activated events with recurring photo snapshots taken throughout the day.

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Person Alerts

Enable to only get a notification only when your device spots a person.

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Rich Notifications

See exactly what triggered an alert with a photo preview right in the notification without opening the Ring App.

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24/7 professional monitoring for Ring Alarm4, 5

Get 24/7 professional monitoring to dispatch real-time emergency responders when break-ins or any other security threat is detected.

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Extended warranties for all devices6

Extend the warranty on all your Ring devices at one address.

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10% off select products at Ring.com7

Log into your Ring account to redeem an exclusive 10% discount.

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Don’t miss a thing.

Ring Protect - Video History - Asset Wrapper

Video History

Scroll through your timeline to view the moments you missed throughout the day. All of your events are recorded for up to 60 days so you can review them at your convenience.

Video Saving and Sharing

Video Saving and Sharing

Record all your moments to save them for later and share them with anyone. From surprise encounters to family memories – the video is right there in your app.

Custom Alerts

Custom Alerts

Tailor your alerts to get fewer interruptions. With Rich Notifications and People Only Mode, see at a glance who’s at your door.

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Professional Monitoring for Ring Alarm

24/7 peace of mind

Get the most out of Ring Alarm with 24/7 professional monitoring from Ring Protect Plus. When your alarm is triggered, professional monitoring can request the help you need, day or night. Get 24/7 protection in case of:

  • Burglaries or Break-Ins
  • Smoke and Carbon Monoxide
  • Floods and Freezing Temperatures
Ring Protect peace of mind

Real stories with Protect.

“We feel safer every day, my wife said the intercom feature is one of her favourite things so we always feel connected and home, even when we’re not home. We are customers for life now!”

Chadwick
Mississauga

“I feel that packages are less likely to be stolen, and I have [a] video record for deliveries and pickups for my small business.”

Scott
Ontario

“Recently someone broke into my neighbour’s house… the whole scene was caught on the Ring doorbell camera. [The video] was used as part of evidence to prosecute the burglar. Ring has made my life safe and convenient.”

Chulan
St. Johns

“The fact that I can be anywhere in the world and have access to see my front yard and answer the doorbell when there is a notification gives me a peace of mind.”

Maria
British Columbia

“The Ring video enabled us to share an excellent description of the thief, and RCMP quickly apprehended the suspect in our neighborhood.”

Christina
Vancouver
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Frequently asked questions.

Am I eligible for a Ring Protect Plan? Arrow Icon

After you set up your Ring device (camera, doorbell or Alarm) then you are eligible to purchase a Ring Protect Plan. Before you set up a device you can review what plan would work best for you. A trial of Ring Protect starts immediately when your device is set up unless you have an existing Ring Protect Plus subscription at your location. This way you can use the benefits while you decide what plan is best for you. For Protect Plus, all devices at a location for one user account are covered.

I am having trouble subscribing? What do I do? Arrow Icon

We are here to help! First make sure you have set up a device at your location. If you were not the person that set up the device and you are a shared user on the account, please ask the device owner to login to their account on Ring.com to subscribe.
Learn More

Is a Ring Protect Plan required to use my Ring products? Arrow Icon

No. Your Ring products provide their standard features (instant alerts, Live View, Two-Way Talk, and so on) without any subscription. Ring Protect Plans simply offer additional features for those who want them.

Can I try Ring Protect before I subscribe? Arrow Icon

Yes. A 30-day trial of Ring Protect Plus begins when you first set up your Ring Doorbell, Camera, or Alarm unless you have an existing Ring Protect Plus subscription at your location. Some retailers may offer special promotions with different trial periods.

What happens when I add a new Ring device? Arrow Icon

With Ring Protect Plus, all Ring devices at one address are covered automatically. If you’re currently using Ring Protect Basic and want your new device covered, you can add another Basic subscription, or upgrade to Ring Protect Plus.

I have a Ring Alarm system. Which Ring Protect Plan is best for me? Arrow Icon

We recommend subscribing to Ring Protect Plus, as it provides professional monitoring for your Ring Alarm system.

The Ring Alarm product is not currently available in Quebec. Quebec neighbors can, however, purchase a Ring Protect plan for other Ring products in Quebec with all of the benefits except professional monitoring services. At this time Ring is unable to offer professional monitoring in Quebec.

I have Ring products at more than one address. Does one Ring Protect Plus subscription cover them all? Arrow Icon

No. You’ll need to subscribe to a separate Ring Protect Plus plan for each address you want to cover.

Can I use multiple phones or tablets with my Ring products without Ring Protect? Arrow Icon

Yes. Every Ring product can be monitored and managed by an unlimited number of mobile phones, tablets, and PCs.

Which forms of payment are accepted for Ring Protect Subscriptions? Arrow Icon

Ring only accepts digital credit or debit card payments and any other payment methods offered through our website ring.com. We do not accept any payments in the form of cash, check, or money order. Any such payments sent to our address will be returned to you, and you will be instructed to subscribe and pay for Ring Protect online. Payments that are mailed to Ring may cause a lapse in your Protect Plan coverage. If you do not subscribe and pay for a Protect Plan online within your 30-day trial period, or prior to the expiration of your existing subscription plan, you will lose your stored video recordings and they will not be retrievable.

I am a Protect Plus subscriber, how do I redeem my discount? Arrow Icon

Log in at ring.com before shopping and the discount will automatically be applied to your account. If you are a new subscriber, the discount can be redeemed 24 hours after purchase of the plan. Make sure you log out and log back in to your account to activate.

What are the terms to the 10% discount? Arrow Icon
  • Applies to Neighbors with Protect Plus at the time of purchase.
  • Discount does not apply retroactively. (You can’t buy a device then subscribe to Protect Plus.)
  • Discount may not be combined with other offers.
  • Discount is non-transferable.
  • Does not apply to Ring Assist + or non-Ring products.
  • Neighbors cannot subscribe to the plan and use the 10% discount in the same transaction.
  • Discount applies upon the next login session from purchase. To use the discount immediately, log out of your account and log backin.
  • Neighbors must be logged in to use the discount on Ring.com during checkout.
  • Purchased plan starts once free trial ends.
  • The discount only applies to customers who purchased the Ring Protect Plus plan on Ring.com.
  • Prices are in USD.
Is there a free trial for Ring Protect? Arrow Icon

Yes! Your free trial subscription begins as soon as you activate your new Ring product unless you have an existing Ring Protect Plus subscription at your location.

How long do my videos stay in my Ring account? Arrow Icon

Your Ring videos are stored in the cloud for up to 60 days, unless your address is in one of countries listed below, in which case the storage period is for up to 30 days (effective January 1, 2019): Andorra, Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, UK.

How does 24/7 professional monitoring work? Arrow Icon

When you subscribe to Ring Protect Plus and enroll in professional monitoring, our team will be alerted when your Ring Alarm detects a security issue. We’ll give you a call from a dedicated support line to see if you need an emergency response. If you give the go-ahead or can’t answer, the team will dispatch emergency responders like the police department, fire department, or emergency medical services*. With professional monitoring, you can also immediately request these emergency services from your Ring Alarm Keypad or Panic Button. 24/7 professional monitoring is only available for Ring Alarm and select third party “Works with Ring”-certified devices; other Ring devices, such as Video Doorbells and Security Cameras, are not professionally monitored.
*In jurisdictions requiring alarm verification, Guard Response or other verification is required before emergency responders will be dispatched. Learn more here.

1Extended coverage warranty applies to Ring devices within its original warranty period when you subscribe to Ring Protect Plus. Once the original warranty expires, the device will be covered under Ring Protect Plus until you discontinue your subscription. Non-Ring and other third-party devices are not eligible for the extended warranty. Learn more about Lifetime Theft Protection here.

2Your Ring videos are stored in the cloud for up to 60 days (in US/Canada). To keep important videos beyond 60 days, download them to your PC or mobile device.

3Ring takes recurring photo snapshots throughout the day so you can see what is happening between motion-activated events (videos) in your Event History Timeline. These photos are stored in your account for up to 7 days. To keep important photos beyond 7 days, download them to your PC or mobile device. Snapshot Capture is currently available on these devices.

4Additional non-Ring charges may apply in areas that require permits or guard response service for alarm verification.

5Ring Alarm is available in select countries. The professional monitoring service is available only within the U.S. (all 50 states, excluding American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands) and Canada (excluding Quebec).

6For extended warranty coverage to apply to your Ring device, the device must be within its original warranty period when you subscribe to Ring Protect Plus. Once the original warranty expires, the device will be covered under Ring Protect Plus until you discontinue your subscription. Non-Ring and other third-party devices are not eligible for the extended warranty.

7The 10% discount on ring.com activates for Protect Plus subscribers. Shop eligible devices here. For full details see (FAQ).