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Fixing offline devices
...camera you want to access. Tap your device's Settings . Tap the Device Health tile. Under Network, tap Reconnect or Change Network and follow the prompts. Watch for light patterns and audio cues from the device as it reconnects. If the reconnection fails, use our guide for resolving setup issues...
Using Retinal Tuning
...Retinal Tuning You can turn on Retinal Tuning in two ways: During device setup: Follow the standard setup process for your new device. When prompted, enable Retinal Tuning. Choose your preferred settings. Through AI Features in the Ring app menu: Open the Ring app to the main dashboard. Tap...
Managing your AI features
...Learn more about Ring subscriptions Manage your AI features Open the Ring app to the main dashboard. Tap the menu (☰) . Tap AI Features . If prompted, read and then consent to using the AI features. Toggle each AI feature on or off. To turn all Main Features on or off, tap Turn On All or Turn...
How to use the Ring Chat feature
...Our automated chat feature is available 24/7. How Chat Works Tap the button in the lower right corner of your screen on any Ring.com page. We'll prompt you to input details about your issue, and we'll suggest a few solutions...
Moving with your Ring devices
...on the camera you want to access. Tap your device's Settings . Tap the Device Health tile. Tap Change Network. Tap Reconnect and follow the prompts in the Ring app to reconnect your device to wifi. Repeat the process for each video doorbell and security camera that you are reinstalling. Learn...
Configuring and troubleshooting your in-home chime
...The Ring app will adjust the device settings automatically and prompt you to test your doorbell again. If the app is unable to detect an in-home chime, it will redirect to the start of the automatic chime detection...
Connecting Amazon Alexa-enabled devices with Ring devices
...Turning Alexa Skills on or off in the Ring app Tap the menu (☰) . Tap Account Settings . Under Ring Alexa Skill , tap Alexa . Follow the prompts in the Alexa app to link your Ring and Alexa accounts. Learn how to add the Ring Skill in the Alexa app . Managing access for connected devices...
Ring Business Features
...Tap Add a User. Enter the name and email address of the person you're inviting. Select which business locations they can access. Follow prompts to assign the appropriate role (Manager, User, Viewer, Installer). Select the role for each location the role will have access to. Review the...
Set up Amazon Key Access (for residents and staff)
...Amazon Key Access In the Ring app: Open the Ring app to the main dashboard. Tap Set Up a Device at the bottom of the screen. Follow the in-app prompts. If your mobile device is not scanning the QR code, tap Set up a non-Ring device or choose manually to continue through the setup process. Note...
Arming and disarming your Ring Video Doorbell and Security Cameras with Alexa
...then All Devices . Select your Ring device from the list. Under Settings , toggle on Disarm by Voice . Create or edit a four-digit passcode when prompted...