Moving with your Ring devices

Learn how to safely relocate video doorbells or security cameras when moving.

Editing your address in the Ring app

When you move, follow these steps to update the address of your existing Location in the Ring app:

1. Open the Ring app to the main dashboard.
2. Tap the menu (☰).
3. Tap Settings.
4. Scroll down to Location Details, and tap

   Address.
5. Tap

   Edit Address.
6. Select your new location type: Home or Business.
   • If Business is selected, choose business type.
7. Enter your new location's address.
   • Enter your address manually if it does not automatically populate as you are typing it in.
8. Tap

   Use this Address.
9. Keep or change the name of your Location.
10. Tap

    Save Location

    when done.

Reconnecting your devices at your new location

When you’re at your new address, you’ll see a triangular warning symbol in the Ring app dashboard next to any device that’s offline. Follow these steps to reconnect your devices at your new home:

1. Open the Ring app to the main dashboard.
2. Tap the menu (☰).
3. Tap Device Settings.
4. Tap the Device Health tile.
5. Tap

   Change Network.
6. Tap

   Reconnect

   and follow the prompts in the Ring app to reconnect your device to wifi.
7. Repeat the process for each video doorbell and security camera that you are reinstalling.

Learn more about how to reconnect offline devices

Tips for moving with your Ring devices

• If you are missing parts to remove or reinstall your device, you can

  purchase a Spare Parts Kit for your model

  .
• You do not need to cancel your Ring subscription. When you update your address in the Ring app, you’ll retain your subscription at your new address.

Transferring your devices to new owners

If you are planning to leave your existing Ring devices behind when you move, check the following:

Transfer ownership: Physically uninstalling a device or deleting the Ring app will not release ownership of a Ring device.

Learn more about transferring device ownership

Ring subscriptions: If you remove a device from the Ring app, it does not automatically cancel your Ring subscription.

Learn more about cancelling your your Ring subscription