Using Retinal Tuning

Retinal Tuning is an AI-powered feature that automatically optimises the quality of Live View and video playback¹ in the Ring app using advanced models to reduce graininess and enhance image quality.

This feature requires a compatible Ring subscription.

Retinal Tuning is available on all Ring doorbells and cameras.

What Retinal Tuning does

Retinal Tuning works behind the scenes to enhance your video in several ways:

• Reduces graininess and artefacts

  - Eliminates compression issues like blockiness and pixelation
• Improves sharpness and colour

  - Makes details clearer and colours more vibrant
• Optimises exposure automatically

  - Learns the best settings for your specific location (4K devices only)
• Adapts to your scene

  - Identifies important areas and focuses enhancement where it matters most (4K devices only)

The feature continuously analyses your video to provide the best possible quality, especially in challenging lighting conditions.

AI enhancement will be most noticeable on the latest mobile devices and OS versions. Make sure the Ring app and your mobile device are updated for the best experience.

Enabling Retinal Tuning

You can turn on Retinal Tuning in two ways:

During device setup:

1. Follow the standard setup process for your new device.
2. When prompted, enable Retinal Tuning.
3. Choose your preferred settings.

Through AI Features in the Ring app menu:

1. Open the Ring app to the main dashboard.

2. Tap the menu (☰).

3. Tap

   AI Features.
   • If prompted, read and then consent to using the AI features.
4. Toggle

   Retinal Tuning

   on.
5. Tap

   Manage Devices

   to toggle Retinal Tuning on or off for each device.

Feature modes

Retinal Tuning has three modes:

• Off

  - Feature is disabled
• Active

  - Enhancement is working with current settings
• Learning

  - System analyses your scene for up to two weeks to optimise performance (4K devices only)

Troubleshooting

Not seeing improvements? Try these steps:

1. Verify Retinal Tuning is enabled in your device settings.
2. Confirm your compatible

   Ring subscription

   is active.
3. Update to the latest version of the Ring app

   .
4. Test viewing in different lighting conditions.
5. Compare footage with the feature turned on and off.
6. Zoom in on details to see enhancement effects, with a maximum zoom of 40x for 4K devices and 24x for non-4K devices.
7. Check that your internet connection is stable.

Getting the most from Retinal Tuning with 4K devices

For 4K devices, allow up to two weeks for the learning feature to fully optimise your camera's performance. During this time, the system analyses patterns at your location to identify the most important areas and automatically adjust settings for the best recording quality.

The enhancement works continuously in the background, so you don't need to make any manual adjustments once it's enabled.