Ring Business Features

Ring Business customers now have access to powerful tools through My Dashboard, designed to simplify multi-location security management. Below is an overview of the key features available to business users.

Camera Collections

The Camera Collections feature helps Business users organize and monitor cameras across multiple locations with ease.

Key Capabilities:

• Group up to

  12 cameras per collection
• Cross-location camera organization

  by use case, region, or type
• Horizontal scroll navigation

  for easy viewing

Example Use Case:

If your business operates three locations, you can create a collection titled Front Registers to group all register cameras together. This lets you monitor all transactions in real-time from one view.

Locations Overview Module

Manage all your business locations from a single place with the Locations Overview Module in My Dashboard.

What You Can Do:

• Group locations by Alarm Mode

  (Disarmed, Home, Away)
• Quickly see how many locations

  are in each state
• View and navigate by mode state

  to access specific locations
• Change Alarm Modes

  (Disarmed, Home, Away) for each location directly from My Dashboard

  (requires appropriate permission)

Permissions Note: Users such as Shared Users, Installers, and Users can change Alarm Modes if granted the appropriate permissions. These permissions are managed by the Business Owner or Manager.

How It Works:

• See a real-time snapshot of your locations and their Alarm Mode states
• Click any mode category to see which locations are currently in that state
• Access a full list of locations to easily view their status and navigate directly to a given location’s dashboard.

Device Health

Stay informed about your system status across all business locations.

Features:

• View

  low battery alerts

  ,

  account warnings

  , and

  device health statuses
• Access from a

  central location in the My Dashboard
• Helps identify and resolve issues quickly without checking devices individually

How to Invite New Business Users:

Account owners can add shared users with the User Permissions Management feature and choose which level of access to grant from four access levels: Advanced, Installer, Standard or Limited.

Learn more about the User Permissions Management feature.

1. Open the Ring app

   and go to

   User Permissions.
2. Tap

   Add a User.
3. Enter the

   name and email address

   of the person you're inviting.
4. Select which

   business locations

   they can access.
5. Follow prompts to assign the appropriate

   role

   (Manager, User, Viewer, Installer).
6. Select the role for each location the

   role

   will have access to.
7. Review the information for the

   user

   and click to

   send invite.

Tip: Invitations expire if not accepted within a set period. If this happens, simply resend the invitation.

Invitation Expiration and Management

When you invite a new user to a Business location, they have 14 days to accept the invitation before it expires.

• If the invitation is

  not accepted

  within 14 days, it will expire and must be resent.
• Expired or rejected invitations

  will disappear from the inviter’s (grantor’s) view

  after 30 days

  .

Once a user accepts the invitation, their assigned role remains active until removed by the Business Owner, Manager, or Professional Installer.

How to Add a Guest User:

Owners can also create access codes for Guest Users to enter business locations.

1. Tap the

   ☰ menu

   (top left) in the Ring app.
2. Tap

   Settings.
3. Tap

   Shared Access

   .
4. Tap

   Add

   or the

   +

   icon.
5. Select

   Add Guest User

   .
6. Enter a name for the user.
7. Tap

   Create access code

   .
8. Enter and confirm a unique 4-digit code.