Generating a verification code in Control Centre

Learn how to generate a verification code from Ring Control Centre to sign in on a new device. 

Get to know account verification

In Control Centre, you can choose how you want to receive your 6-digit verification code. We require you to enter this code to help protect your Ring account. 

Learn more about account verification

Generating a code in Control Centre

If you don't have access to your text messages or your enrolled device's authenticator app, you can generate a code from Control Centre in Account Verification. 

From the Ring app:

1. Open the Ring app.
2. Tap the top

   menu (☰)

   .
3. Tap

   Control Centre

   . 
4. Tap

   Account Verification

   .
5. Scroll down to Generate a Verification Code.
6. Under Authorise a New Device, tap

   Generate

   .
7. You may be asked to re-enter your password.
8. Enter the code on the new device you wish to sign in.

From your mobile or desktop browser window:

1. Sign in to your account at

   Ring.com

   .
   • If you're on desktop: tap the

     Dashboard

     home icon at the top, then

     Account

     .
   • If you're on mobile: tap the top

     menu

     (☰)

     .
2. Tap

   Control Centre

   .
3. Tap

   Account Verification

   .
4. Scroll down to Generate a Verification Code.
5. Under Authorise a New Device, tap

   Generate

   .
6. You may be asked to re-enter your password.
7. Enter the code on the new device you wish to sign in.