What to do when your Ring Video Doorbell 4 has trouble connecting to 5GHz wifi

Ring Video Doorbell 4 offers dual band capabilities, connecting to 5GHz via channels 52 and above.

If you are having trouble connecting your Ring Video Doorbell 4 to your router, we recommend changing the channel of your router or combining your 2.4GHz and 5GHz networks.

For further information on combining your wifi networks or connecting your router to channel 52 or above, we recommend contacting your router provider or calling Ring Customer Support.