A Ring Video Doorbell owner applying settings to their Ring account in the Ring app.

Setting Up Quick Replies in the Ring App

Quick Replies is a smart doorbell feature, similar to an answering machine for your door, available for Ring video doorbells.

You can now link Alexa Greetings or Quick Replies with Modes1 providing that you have a device that supports Alexa Greetings or Quick Replies and both Modes and Alexa Greetings or Quick Replies are activated. For example, you can set Alexa Greetings or Quick Replies to turn on automatically when your devices are in Away mode and Quick Replies to turn on in Home mode if both Alexa Greetings and Quick Replies are available on your device.

Learn how to find your doorbell model in the Ring app.

Using Quick Replies in the Ring app

You can enable or disable Quick Replies at any time in the Ring app. Once the feature is activated and someone rings your doorbell, the visitor will hear a pre-selected message and can leave a reply, unless customized otherwise.

There’s no subscription required for Quick Replies.

Reviewing previously recorded video on your Ring cameras and doorbells requires a Ring Home subscription.

Learn how to change your Chime Tone.

How to set up Quick Replies 

  1. Open the Ring app to the main dashboard.

  2. Tap more (•••) on the doorbell you want to access.
  3. Tap your device's Settings.

  4. Tap the
    Smart Responses
    tile.
  5. Tap
    Quick Replies
    and
    Turn Feature On
    .
  6. Set
    Response Time
    for right away or between 2-20 seconds.
  7. Choose
    Quick Reply Message.
  8. Tap
    Save
    when done.

Last updated 3 months ago