Get resources to help you manage your Ring account settings, billing and more.
Getting Your Verification Code
Learn how you can get your verification code from a device you've used in the past 30 days.
Getting a Verification Code to Your New Phone Number
Learn how to enroll a new phone number to receive verification codes when you sign in to Ring.
Generating a Verification Code in Control Center
Learn how to generate a verification code from Ring Control Center to sign in to a new Ring device.
Creating a Strong Password for Your Ring Account
Learn password safety tips to better protect your Ring account.
Understanding and Adjusting Your Video Storage Time
Learn how to adjust how long your recorded videos are stored with a Ring Protect Plan or Trial.
Cancel a Ring Protect Subscription Plan
Cancel your Ring Protect subscription for any reason on Ring.com (or Amazon.com, if you purchased your subscription there).
Troubleshooting When a Ring Device is Registered to Someone Else
Fix issues with devices that receive a “Device Registered to Someone Else” message during setup.
Linking Your Ring and Amazon Accounts
Learn how to link your Ring account to your Amazon account and unlock features like the Ring Alexa Skill.
Ring Desktop App No Longer Available
The Ring desktop app experience has moved to Ring.com. You’ll still be able to access Live View and get Motion Alerts, Ring Alerts, and all the latest features on Ring.com.
Cancelling a Ring Account You Did Not Sign Up For
Cancel a Ring account in a few easy steps.