Search Results for Ring Help
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Viewing your Event History and Event Summary in the Ring app
...storage duration affects only recordings created after the change is applied. Past events might appear in your history, but you cannot view or recover them. To see your Event History for one device: Open the Ring app to the main dashboard. Tap more (•••) on the camera you want to access. Tap...
Understanding your billing and order history
...you to view all orders you've placed on Ring.com . Learn how to manage Ring.com orders. Note: Billing and order history is not available in the Ring app. Access your Billing History and Order History Log in to your Ring account . On a computer: Hover over Account at the top right...
Learn about Quick Controls
...timeline is enabled: Open the Ring app to the main dashboard. Tap the menu (☰) . Tap Account. Look for Advanced Settings. Toggle the Event History Timeline on (blue...
Share your feedback with Ring
...Get started with User Feedback in 30 seconds In the Ring app, open any video from your Event History Timeline . Tap the Thumbs up, thumbs down button to provide feedback. Add a comment that describes the detection issue or what went wrong. Tap...
Getting started with Smart Video Search
...If you receive an error, try changing the date format. To access Smart Video Search after setting up: Open the Ring app. Tap the History tile in the shortcut bar. Tap the Search bar at the top of the screen. Using Smart Video Search on Ring.com You can also set up and use Smart...
Ring AI Video Descriptions and Single Event Alert (beta)
...AI Single Event Alert automatically turns off. Finding your recordings With these AI features on, all recordings are saved in your Event History. Similar events that happen around the same timeframe are grouped together in a carousel format for easy viewing. You can use the Event History...
Timeline Security Snapshots Using Snapshot Capture
...cloud. You can then view these snapshots on your Event Timeline, just like you do for events. Note : Snapshot Capture is a feature from the Event History Timeline, which is a Ring mobile app-exclusive feature...
Managing your Ring Videos
...number of videos that you can download at one time will vary based on the length of your videos. Open the Ring app to the main dashboard. Tap the History tile in the shortcut bar. Scroll to the video you want to download, then tap more (•••) . Select Download . How to download videos from a web...
Using the Ring app: features and functions
...to Help Center and Community Support. Note : The Ring app version can be found under Help , at the bottom of the main menu. Live View and Event History Ring doorbells and cameras provide two main ways to access your video. You can view live footage and adjust its settings , or with a Ring...
Familiar Faces (beta)
...to turn Familiar Faces on. Read the consent notice. Tap Continue . Saving Familiar Faces When a face is detected, it will appear in your Event History and Familiar Faces library. You can name a face directly from your Event History or from the library. Once named, that person's name will appear...