Learn About Ring Wired Doorbell Pro (formerly Video Doorbell Pro 2)
Wired Doorbell Pro is Ring's premium doorbell with advanced features, including 3D Motion Detection, enhanced Head-to-Toe HD+ Video, Audio+, Bird's Eye View, and Alexa Greetings (for Ring Protect subscribers).
Frequently Asked Questions
What is Ring Wired Doorbell Pro?
Ring Wired Doorbell Pro is a wired video doorbell that offers enhanced Head-to-Toe HD+ Video and other features such as Alexa Greetings (for Ring Protect subscribers), 3D Motion Detection, Audio+, and Bird's Eye View. Ring’s premium Wired Doorbell Pro allows you to check in on your front door anytime, from anywhere, and see or speak to visitors at your door in real-time using the Ring app or Alexa-enabled device.
Wired Doorbell Pro always keeps you connected to your home, so you can watch over your property and answer the door from anywhere.
What are the features of Ring Wired Doorbell Pro?
- Enhanced Head-to-Toe HD+ Video
- 3D Motion Detection
- Live View
- Works With Alexa
- Built-in Alexa Greetings
- Quick Replies
- Bird's Eye View
- 2.4 GHz or 5.0 GHz connectivity
- Privacy Zones
- Advanced Color Pre-roll
- 1-year warranty on parts, lifetime theft protection
- Works with iOS and Android
- Wifi Connected
Does Ring Wired Doorbell Pro work with other Ring devices?
Yes. Ring Wired Doorbell Pro works with any other device created by Ring and can perform all the functions expected of a video doorbell in a security system.
Does Ring Wired Doorbell Pro work with Alexa?
Yes. Ring Wired Doorbell Pro is completely compatible with Echo devices.
What is 3D Motion Detection?
3D Motion Detection uses radar technology to precisely identify where and when a motion event begins. The radar sensor measures the distance and angle of objects in front of the camera, allowing for more specific motion detection alerts.
What is Bird's Eye View?
Bird's Eye View provides an aerial map view of motion events in front of your doorbell and clearly shows the path that visitors take when visiting your property.
What is Alexa Greetings?
Alexa Greetings is a voice service available for Ring Wired Doorbell Pro customers with a Ring Protect Pro plan. These customers can enable Alexa Greetings to greet visitors, take messages, and provide specific instructions on where to leave packages.
What comes in the box?
- Ring Wired Doorbell Pro
- Installation hardware and tools
- Satin Nickel faceplate
- Alt Pro Power cable
- Pro Power Kit v3
- User manual & quick-start guide
- Security Sticker
- Corner Kit
4.5in x 1.9in x 0.86in
(11.4cm x 4.9cm x 2.2 cm)
Two-Way Talk, Live View, Motion Alerts
Hardwired, Requires a transformer (included in some regions): 16-24 VAC, 30-40VA max, 50/60Hz
802.11 a/b/g/n/ac 2.4 & 5GHz
1536p HD Video
Field of view
150 degree horizontal, 150 degrees vertical
Color Night Vision
Yes (with Ring Protect Plan)
3D Motion Detection
Bird's Eye View
Customizable motion zones, distance thresholds
Yes (with Ring Protect Plan)
Compatibility & usage
Is Ring Wired Doorbell Pro usable with the mounting brackets and wedge/corner kits from earlier generations of Ring Video Doorbell?
No. Mounting brackets and wedge/corner kits are not backward compatible.
Is Ring Wired Doorbell Pro water-resistant?
Yes. Ring Wired Doorbell Pro is water-resistant.
Can Ring Wired Doorbell Pro withstand hot or cold temperatures?
Ring Wired Doorbell Pro is rated for temperatures ranging from -5 degrees F to 120 degrees F.
What wifi networks are compatible with Ring Wired Doorbell Pro?
Wired Doorbell Pro is compatible with b/g/n/ac wifi networks operating on 2.4 GHz or 5.0GHz frequencies.
What is the recommended Internet speed for Ring Wired Doorbell Pro?
Data usage and recording plans
Does Ring Wired Doorbell Pro use data all the time or just when it's activated?
Ring Wired Doorbell Pro will only use data when it’s activated by an event, recording an event, or when you access Live View via the Ring app. If the doorbell doesn’t detect motion or isn’t activated with the app, it won’t use your data.
Does Ring Wired Doorbell Pro keep footage for later review?
It can, however, this requires a subscription to Ring Protect Plan, an optional service that allows you to view, save, and share video.
I have an unusually shaped front yard. How do I aim Ring Wired Doorbell Pro in a direction other than straight ahead?
Ring Wired Doorbell Pro can be adjusted to point in directions other than straight forward through the use of a wedge or corner kit.
There are several types of screws that came with my Ring Wired Doorbell Pro. What is each screw used for?
In the product packaging, there are long mounting screws and security screws. The mounting screws are used to affix the mounting bracket to your door or wall. Once the device is installed, use the star-shaped end of the screwdriver bit to tighten the security screws into the bottom of Ring Wired Doorbell Pro faceplate to help deter theft.
Purchases, refunds, and warranties
Where can I order Ring Wired Doorbell Pro?
Ring Wired Doorbell Pro is available on ring.com and at many fine retailers.
Does Ring Wired Doorbell Pro have a warranty?
Yes, a 1-year parts and lifetime theft protection warranty.
What is Ring's refund policy?
You have 30 days from the date you received your device(s) to request a full refund. You are responsible for covering the cost of return shipping.
What is someone steals my Ring device?