Setting up your replacement Ring Alarm Base Station

Learn how to set up your replacement Ring Alarm Base Station and resolve issues during set up.

Important note: Only one Base Station can be used at each address.

Upgrading or replacing with a Ring Alarm Pro Base Station

When setting up your replacement Pro Base Station, the Ring app will transfer your existing Alarm devices and settings. Do not remove or disconnect your previous Base Station during this process. Your old Base Station must stay powered on, connected to the internet, and registered. This allows the backup and transfer to complete. If your previous Base Station is offline, follow the steps for Base Station Gen 1 and Gen 2.

Transferring from an online Base Station

What transfers automatically:

• Z-Wave devices and settings transfer to your new system.

What you need to set up again:

• Alexa voice passcodes and custom routines:

  Learn more about setting up your Ring Alarm with Alexa

  .
• Smart Locks:

  Learn how to link your Smart Locks to your Ring Alarm

  .
• Linked device settings:

  Learn how to link devices in the Ring app

  .

What happens to your old Base Station:

• The app removes your old Base Station from your Ring account after it transfers your devices and settings.
• This process resets the old Base Station to factory settings and removes all your information.
• Settings for non-Z-Wave smart home devices will not be transferred to your new system.

Important note: Your Alarm must be disarmed¹ before you begin the setup process.

Setting up your replacement Pro Base Station

To set up your new Pro Base Station:

1. Open the Ring app to the main dashboard.
2. Select the Location that has the Ring Alarm Base Station you want to replace.
3. Tap Set Up a Device at the bottom of the screen.
4. Tap

   Set up a Ring Alarm Base Station or Z-Wave Sensor

   .
5. Follow the steps and agree to back up your existing Ring Alarm devices and settings.
6. When you’ve finished setting up your Pro Base Station, and all settings have been restored,

   use this checklist to review any final steps

   .

Replacing with a Base Station Gen 1 and Gen 2

Learn how to set up your new Base Station Gen 1, Gen 2, or replace a Pro Base Station that is offline.

Remove the Base Station from your account

If the Base Station is already removed from your Ring account, move to the next step.

To remove your existing Base Station:

1. Open the Ring app to the main dashboard.
2. Tap the Alarm tile under Devices.
3. Tap your device's Settings.
4. Tap the

   Device Settings

   tile.
5. Tap

   Advanced Options

   .
6. Tap

   Unregister system

   .
7. Tap

   Unregister

   to remove this Base Station.

Set up the new Base Station

Have your wifi password ready and turn on Bluetooth on your phone before you begin.

1. Open the Ring app to the main dashboard.
2. Tap Set Up a Device at the bottom of the screen.
3. Tap

   Set up a Ring Alarm Base Station or Z-wave Sensor

   .
4. Follow the in-app instructions to complete the setup. When prompted, press the pairing button on the rear of your Base Station.

Once your Base Station connects to the internet, it might take a few minutes to update its software. Look for a solid blue light ring on the Base Station. Then continue to the next step.

View or download the user manual for more information about setting up your Base Station.

Factory reset each Alarm device

Learn how to factory reset each Ring Alarm device.

Add each Alarm device to your new Base Station

Before you add your Ring devices, make sure each device is near your new Base Station.

To connect each Alarm device to your replacement Ring Alarm Base Station:

1. Open the Ring app to the main dashboard.
2. Tap Set Up a Device at the bottom of the screen.
3. Follow the in-app setup to complete installation.

You'll need to scan the QR code for each device. Then name it and assign it to a room in your home.

Learn more about the Ring Alarm Base Station replacement checklist.