A homeowner pressing in a passcode on Ring Alarm Keypad inside their home.

How to Factory Reset Your Ring Alarm Devices

If you ever get stuck while troubleshooting your Ring Alarm devices and need to factory reset any of them (as a last resort), you can use the instructions below:

Contact Sensor (1st Gen)

Ring Alarm Contact Sensor

Contact Sensor (2nd Gen)

Ring Alarm Contact Sensor 2

Motion Detector (1st Gen)

Ring Alarm Motion Detector 1

Motion Detector (2nd Gen)

Ring Alarm Motion Detector (2nd Gen)

Keypad (1st Gen)

Ring Alarm Key Pad (1st Gen)

Keypad (2nd Gen)

Ring Alarm Key Pad (2nd Gen)

Range Extender (1st Gen) and

Ring Alarm Range Extender (1st Gen)          Ring Alarm Range Extender (2nd Gen)

Factory Reset your Base Station:

Do not attempt to factory reset your Ring Alarm Base Station without guidance and support from a trained Ring Customer Support expert. Please contact Customer Support for assistance if you're having difficulty with your Ring Alarm.

Factory Reset your First Alert Smoke & CO Detector

If the device is powered up with the test button held down for 10+ seconds, the device will reset all Z-Wave settings and leave the network. Note: The device will not remain awake after resetting and will go into standby mode.

Factory Reset your Flood & Freeze Sensor

Press and hold the setup button (located inside the device) with the battery in, until the LED stops flashing (approximately 10 seconds).

Factory Reset your Panic Button

Press and hold the setup button (located on the side of the device) with the battery in, until the LED stops flashing (approximately 10 seconds)

Factory Reset your Dome Siren

Press and hold the Connect Button (located on the side of the device) for 10 seconds until the LED Ring blinks once, then release the button.

Factory Reset your Smoke & CO Listener1

Press and hold the Setup button for about 10 seconds. When the LED stops blinking, your Listener1 has reset.

1 Smoke and carbon monoxide monitoring is not available for commercial properties. See Ring Alarm licenses at: https://www.ring.com/licenses.​

Last updated 11 months ago