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Understanding wifi recommendations for Ring devices
...Check the Signal Strength. RSSI Quality Performance 0 to -60 Great Strong -60 to -70 Okay Could be improved -70 to -80 Poor Possible delays and interruptions in service -80 or worse Very poor Intermittent service or falling offline Things that can affect your wifi signal strength Wifi signals get...
Using Motion Detection
...Check the wifi signal strength Poor wifi signal strength can prevent Ring devices from performing optimal motion detection. A poor signal can be caused by the distance between the router and your Ring...
Troubleshooting battery performance
...You can check how strong your connection is by looking at something called the RSSI (Received Signal Strength Indicator) in your device's health settings. Learn more about signal strength. Over-charging batteries Charging batteries too much can cause them to run out of power faster and take...
Turning colour night vision on or off in the Ring app
...device's signal strength. If your Ring device is far from your wifi router, it may be experiencing connection or video issues. Open the Ring app . Tap the menu (☰). Tap Devices . Select the Ring device you would like to test. Tap on the Device Health tile. Scroll to Signal Strength under the...
Checking Device Health in the Ring app
...Output (Applies only to hardwired Ring devices): Provides power related information. Power warnings will appear if applicable. Network Signal Strength: This tells you how strong the wifi signal going to your device is. Network Name: This is the name of the wifi network your device is attached to...
Using Geofence
...17 or higher, confirm that Precise Location is also enabled for the Ring app. Network signal strength for your mobile device: Check the signal strength at your Geofence boundary. If the signal is weak, modify your Geofence to encompass an area with better internet connectivity. Airplane mode...
Positioning video doorbells and security cameras
...and items that might cause interference. If needed, move the device closer to a wifi access point or use a Chime Pro to help with signal strength...
Fixing setup issues
...instead. Some Ring devices only support 2.4 GHz networks. Use a wifi extender, such as Chime Pro , or a mesh router to improve wifi signal strength. Factory reset your device If you continue to experience setup issues, try performing a factory reset on your device...
Fixing audio and video issues
...A weak wifi signal can cause your Ring device to fall offline or produce low-quality video. Learn how to check and improve your wifi signal strength...
Fixing Ring Alarm connectivity issues
...Plasma TVs Heavy wood beams Baby monitors Large mirrors or fish tanks Other wifi networks and devices Large appliances Fixing poor signal strength Check the location of your Base Station...