Turning colour night vision on or off in the Ring app

In the Ring app, you have the option to turn colour night vision on or off for select Ring Video Doorbells and Security Cameras. Colour night vision adds colour to video in low light for improved clarity and motion detection. With the feature turned off, your Ring device will show video captured at night in black and white.

Adjusting the colour night vision setting in the Ring app

To turn colour night vision on or off, follow these instructions:

1. Open the Ring app.
2. Tap the

   menu

   (☰).
3. Tap

   Devices

   .
4. Select the device you want to adjust.
5. Tap

   Device Settings

   .
6. Tap

   Video Settings

   .
7. Toggle

   Colour Night Vision

   on or off.

Fixing night vision and other video issues

Although rare, there have been instances where a Ring device can experience black, pink and other distorted video quality like night vision video captured during daytime hours. Here are a few things to try.

Check your Ring device's signal strength.

If your Ring device is far from your wifi router, it may be experiencing connection or video issues. 

1. Open the 

   Ring app

   .
2. Tap the 

   menu

    (☰).
3. Tap 

   Devices

   .
4. Select the 

   Ring device

    you would like to test.
5. Tap on the 

   Device Health

    tile.
6. Scroll to 

   Signal Strength

    under the 

   Network section

   .

The green, amber and red colours are indicators of your device connection. Green is good, red is poor. Learn more about fixing connection issues.

Reboot your Ring Video Doorbell or Security Camera in the Ring app.

In order to reboot your Ring device, it must be connected to wifi. 

1. Open the 

   Ring app

   .
2. Tap the 

   menu

    (☰).
3. Tap 

   Devices

   .
4. Select the Video Doorbell or Security Camera you wish to reboot.
5. Tap on the 

   Device Health

    tile.
6. Scroll down to

   Reboot This Device

   .
7. Give your device a few moments to start back up.

Colour night vision compatible Ring devices

• Battery Video Doorbell Plus
• Battery Video Doorbell Pro
• Video Doorbell Pro
• Wired Video Doorbell Pro (formerly Video Doorbell Pro 2)
• Video Doorbell Elite
• Stick Up Cam Pro
• Stick Up Cam
• Stick Up Cam Wired
• Floodlight Cam
• Floodlight Cam Wired Pro
• Floodlight Cam Wired Plus
• Spotlight Cam Wired/Mount
• Spotlight Cam Pro
• Spotlight Cam Plus
• Spotlight Cam Wired/Mount
• Indoor Cam (1st Gen and 2nd Gen)
• Pan-Tilt Indoor Cam