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Moving with your Ring devices
...the process for each video doorbell and security camera that you are reinstalling. Learn more about how to reconnect offline devices . Tips for moving with your Ring devices If you are missing parts to remove or reinstall your device, you can purchase a Spare Parts Kit for your model . You do not...
Outdoor Siren communications test
...If the Outdoor Siren communications test didn’t pass, we recommend trying several options. Move the Outdoor Siren 5-10 cm and try again. Sometimes just moving it a bit higher, lower, to the left or to the right can solve the issue. Plug in a Range Extender indoors somewhere...
Ring Alarm Motion Detector settings
...while testing the Motion Detector, any motion will set off the alarm. Complete all testing before arming your Alarm. Test the Motion Detector by moving in front of it. When motion is detected, you will see a “Motion detected” message in the Ring app. Once the Motion Detector goes off, it will go...
Managing Locations in the Ring app
...the removal of Location. Important note: Locations with active Ring subscriptions cannot be deleted. You can update your address if you are moving, or cancel your Ring subscription if you no longer need the service. Be sure to download any videos you want to keep prior to cancelling your plan...
Preventing false alarms
...your Motion Detector facing windows, heat sources, or air vents. Learn more about installing your Motion Detector. Pets, light changes, and moving objects: Check that motion in your home (including balloons, rotating fans, shiny objects, flickering lights, and curtains placed over an air vent...
Outdoor Contact Sensor communications test
...trying several options. Move the Outdoor Contact Sensor a few inches and try again. Sometimes just moving it a bit higher or lower can solve the issue. Plug in a Range Extender indoors somewhere between Base Station and the Outdoor Contact Sensor. Try moving your Base Station to another...
Using Motion Zones for Video Doorbells and Security Cameras
...or Security Camera. Make your Ring device's view as clear as possible: Your camera might trigger unwanted motion alerts due to things like moving trees, sunlight, reflections or shadows...
Troubleshooting Ring Alarm Motion Detectors
...If the connection improves, consider moving the Base Station to a more central location or adding a Ring Alarm Range Extender . Remove the batteries and reinsert them after a few seconds...
Ring Alarm Base Station setup troubleshooting
...Recommended steps: Wi-Fi connection - Try moving your Base Station to another location closer to the router. Ethernet connection - If you can’t get a Wi-Fi signal, you can get an Ethernet cable...
Setting up and installing your Ring Alarm Base Station
...contact. Motion Detector: This device detects movement using Passive Infrared (PIR) technology and triggers the alarm. PIR senses heat from moving objects...