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Use Amazon Key Access (for residents and staff)
...Please ensure your Ring app notifications and Ring Alerts are on . Tap the notification to initiate a one-way video call with the visitor. Once you have visually verified the visitor, swipe the Lock icon to unlock the...
Turning colour night vision on or off in the Ring app
...or off, follow these instructions: Open the Ring app. Tap the menu (☰). Tap Devices . Select the device you want to adjust. Tap Device Settings . Tap Video Settings . Toggle Colour Night Vision on or off...
Troubleshooting your Ring Alarm Panic Button
...You might have to remove your Panic Button and then re-add it to your Ring Alarm. In the Ring app, tap the main menu, then tap Devices , then tap Alarm Base Station. Select the Panic Button you wish to remove. From your Panic Button’s dashboard tap Device Settings (gear icon), then tap the...
Using Chime Pro Placement Test to optimise your wifi
...at the top of the list. If you do not have any devices connected to Chime Pro Network, tap on the device in the list that you would like to connect and follow the steps in the app before continuing below. Tap Run Placement Test. You'll see a list of any devices connected to Chime Pro Network...
Managing alerts for Ring Alarm
...Open the Ring app to the main dashboard. Tap the menu (☰) . Tap Settings . Tap Alert Settings . Tap Alarm . Select Push , toggle on Push Notifications, and then scroll down to toggle on or off each item you can receive alerts for. Select Email and...
Sign up for Alarm Calls
...know who we should contact in an emergency. To enrol using the Ring app: Open the Ring app Tap the Menu Tap Settings Tap Monitoring Tap Alarm Calls Tap I Agree to agree to the terms and conditions Complete the rest of the Alarm Calls setup, then check your email To enrol online: Visit ring.com and...
Troubleshooting account verification when signing in to Ring
...browser: Open the Ring app to the main dashboard. Scroll down and tap Control Centre . Scroll down and tap Support . Scroll down and tap Generate Code . Tap Generate Code again. Provide the six-digit code to the Customer Support associate. From a desktop computer: Sign in to your account at...
Use Bird’s Eye View to see your visitors’ paths
...Tap Save. For Spotlight Cam Pro, Spotlight Cam Pro (2nd Gen), Stick Up Cam Pro, Outdoor Cam Pro and Battery Video Doorbell Pro Tap Video Settings. Tap Picture in Picture. Toggle on Picture in Picture. Select Bird's Eye View...
Using Motion Zones for Video Doorbells and Security Cameras
...s Settings . Tap Motion Settings. Tap Camera Motion Zones . Tap Add Zone . Drag the points to set your boundary and tap Save . Editing Motion Zones Tap Motion Settings. Tap Edit Zones . Tap the Zone you want to adjust Drag the points to set your boundary and tap Save . Optimising Motion Zones...
Persistent Visitors for Ring Door View Cam
...and tap the menu (☰) on the top of your dashboard screen. Tap Devices . Tap the device you want to enable Persistent Visitors on. Tap Smart Alerts . Under Person, tap Customise and follow the prompts in the Ring app to set your alert timing preferences. Persistent Visitors can only be turned on if...