Managing alerts for Ring Alarm

You can control the alerts you receive for Alarm from the Ring app and on ring.com. Choose to receive a notification when a contact sensor is open or closed, a motion sensor detects motion, the alarm is triggered or there is an emergency event. You can also receive Alarm Alerts when your phone or tablet’s Do Not Disturb mode is on.

Managing push and email alarm alerts

In the Ring app or on ring.com, you can control which Alarm Alerts you receive and whether you get them in your email, as a push notification (banner on your phone or tablet), or both.

1. Open the Ring app to the main dashboard.

2. Tap the menu (☰).

3. Tap Settings.

4. Tap

   Alert Settings

   .
5. Tap

   Alarm

   .
   • Select

     Push

     , toggle on

     Push Notifications,

     and then scroll down to toggle on or off each item you can receive alerts for.
   • Select

     Email

     and then toggle on

     Email Notifications

     for each of the items as you wish.
   • Make sure that Focus mode or Do Not Disturb is disabled

     : Open the settings on your phone or tablet to confirm that “Do Not Disturb” is disabled or that your mobile device is not in a focus mode set to ignore certain apps or notifications.
     For iOS devices:

     Learn more about Focus Mode and how to receive notifications.
     For Android devices:

     Learn how to receive alerts from Ring while Do Not Disturb is on.
   • Learn how to

     receive emergency calls from the Ring monitoring centre when Do Not Disturb is on.
6. Tap

   Save.

Note: The following Ring Alarm emergency alerts will continue to display even when your phone or tablet is in Do Not Disturb mode: Ring Alarm Alarming, Low Temp Detected, or Water Detected (Flood and Freeze Sensor only).

Managing push and email alarm notifications on ring.com

1. Log in to ring.com.
2. Select

   Settings

   from the navigation bar.
3. Click

   Alerts

   .
4. Select

   Alarm Alerts

   .
   • Select

     Email Alerts

     , toggle on or off the

     Email Alerts

     , and then toggle on or off the each item you can receive alerts for.
   • Select

     Push Notifications

     and toggle on or off the

     Push Notifications

     toggle, then scroll down to toggle on or off each item you can receive alerts for.
5. Tap

   Save

   .