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Installing your Door View Cam
...down to secure the remaining slack in the cable. 13. Insert the battery. Slide the charged battery into the bottom of your Door View Cam until it clicks into place. Once in-app setup is complete, place the cover back on your Door View Cam. 14. Slide peephole cover up for privacy...
Understanding wifi recommendations for Ring devices
...as your Ring device. Turn off any virtual private network (VPN) connections. Open a Web browser on your mobile device and go to speedtest.net . Click on the Go button to start the test...
Installing Outdoor Cam Plus Battery
...to the back of your camera with its screw. 8. Clasp the camera mount and attach your camera to the mounting plate by sliding until you feel a click. 9. Unclasp the camera mount and tighten the security screw. 10...
Installing Outdoor Cam Pro PoE
...included USB-C cable into your camera until the indicator line disappears. Secure your camera to the mounting plate by sliding until you feel a click...
Troubleshooting battery performance
...and your Ring app battery percentage doesn’t change after charging it, make sure that you’ve placed the battery back into the device until it clicks into place. Once the battery is reinstalled, the new charge percentage will register in the Ring app under Device Health. If it says Offline under...
Installing Outdoor Cam Pro Plug-In
...6. Attach the camera mount to the back of your camera with its screw. 7. Secure your camera to the mounting plate by sliding until you feel a click. NOTE: Your camera should be in an upright position. 8. Rotate your camera and tighten the security screw. 9. Plug in the power cable. 10...
Installing Outdoor Cam Plus Plug-In
...Make sure the power cable is fully inserted. 9. Clasp the camera mount and attach your camera to the mounting plate by sliding until you feel a click. (Optional) If installing with a Quick Release Battery Pack, twist the battery cover to remove...
Installing Battery Doorbell (2nd Gen)
...5. Press until you hear a click to secure. Installation with an existing chime 1. Shut off power at the breaker. NOTE: If you are unsure which breaker to flip, turn off the...
Physically damaged devices
...the hatch, follow these steps: Open your camera's hatch and take out the battery. Then reinsert the battery. Push the battery until you hear it click into place. Close the hatch with firm pressure until it locks. Wait for your camera to reconnect, then start a Live View to make sure it works...
Troubleshooting unresponsive devices
...charge the Quick Release Battery or use a different Quick Release Battery Pack. Make sure the Quick Release Battery is completely inserted and clicks into place. For devices with multiple battery slots, try inserting Quick Release Batteries into each slot. Power cycle by removing the battery for...