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Troubleshooting battery performance
...devices. Learn how to adjust motion settings to improve battery life. Cold weather Rechargeable batteries, like the one in your Ring device, will drain faster when it is cold outside. Learn more about battery life in cold weather...
Troubleshooting Solar Charger and Solar Panel
...device: Excessive motion events, Snapshot Capture, Motion Frequency, Advanced Motion Detection or Video Recording Length can cause your battery to drain more quickly, even if its connected to a solar device with enough direct sunlight. Learn more about improving battery performance...
Ring Video Doorbell and Security Camera FAQ
...What is the Device Health section of the Ring app? Why is my Ring battery draining too fast? Learn what to do if your Ring battery seems to be draining too fast . Setting up and using your Ring device Where can I download the Ring app? Learn how to download the Ring app . Can more than one person...
Genuine Ring batteries for Video Doorbells and Security Cameras
...device(s) and cause inaccurate battery reporting Cause unexpected behaviour from your Ring device after installation and during software updates Drain too rapidly or not stay charged Lithium-ion battery safety...
Troubleshooting power mode
...If you are using only a battery or Solar Panel to power your device: To ensure your battery doesn’t drain too fast, make sure your device is in Battery Mode. In the Ring app: Open the Ring app to the main dashboard. Tap more (•••) on the camera you...
Fixing offline devices
...If your Ring Video Doorbell won't turn on after the battery drains This can happen when the battery gets too low and your device has trouble starting up again. To resolve this: Charge your doorbell using a USB...
24/7 Recording
...using battery or solar power. If unplugged and on battery power, the 24/7 Recording feature will still record if previously turned on, but it may drain your battery faster. Check if your Recording Mode is set to 24/7 Recording. From the main app dashboard, tap more (•••) on your device’s camera...