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Remounting Outdoor Cams and Stick Up Cams to fix rotated view
...upside-down videos cannot be rotated in the Ring app, you should correctly mount your camera in order to resolve the issue. Note: Mounting your camera incorrectly may also affect the camera’s motion detection accuracy due to incorrect positioning of the motion sensor. Using a Stick Up Cam Mount...
Proper positioning for your Stick Up Cam Wired
...it on the wall. This will prevent jolts or shakes from people bumping into it, which can change the view angle of the camera. Try mounting the camera in a corner of the room to get maximum coverage of the space. Don't mount your camera directly across from a window, especially one where the...
Installing Spotlight Cam Pro (2nd Gen) PoE
...joint onto the back of your camera, ensuring the UP indicator is pointing up. 16. Plug the USB-C cable on the junction box cover mount into your camera, ensuring it is fully inserted. 17. Align the hex joint with the junction box cover mount and insert. 18. Turn until your camera locks in place...
Setting up and controlling Light Groups in the Ring app
...Cam in the group detects motion. You can also turn on and off and control all camera lights rather than using them individually, and control your camera lights using an Alexa-enabled device. Adding a device to a Group When you set up an eligible new device in the Ring app, you will have the...
Installing Stick Up Cam
...mounting clips. For plug-in models, secure power adapter to wall using provided screws. Step 7: Adjusting the camera angle You can rotate the camera to adjust the field of view. Remove the protective film from the device to allow motion detection and proper view. Use the Live View feature in...
Troubleshooting power mode
...power mode issues and switch between Wired Mode and Battery Mode to optimise the performance of your camera. Dual Power Mode is available for: Spotlight Cam Plus Spotlight Cam Pro Outdoor Camera (formerly Stick Up Cam (3rd Gen)) Outdoor Cam Plus Stick Up Cam Pro Things to check If you are using...
Floodlight Cam (2nd Gen)
...Learn all about our next generation 2K camera with built-in floodlights. 2K HD video resolution 1 140° × 85° field of view with 270° PIR motion detection for lights Dual 2000-lumen floodlights...
ProductReset or power cycle your Ring device
...For wired models: Setup button is under the faceplate, on the right side of the device. Cameras For Outdoor Cams (previously Stick Up Cam): Setup button is inside the battery compartment. For all other cameras: Setup button is on top of the device. Chimes For most Chime models: Setup button is on...
Installing Spotlight Cam Plus or Pro
...Push the ball joint into the socket until it snaps into place. Step 12: Adjust the camera angle You can rotate the camera to adjust the field of view. Remove the protective film from the device to allow motion detection and proper view. Use the Live View feature in...
Using the Ring app: features and functions
...for each of your cameras, as well as an Event History tile, and more. History : This tile opens an aggregated list of all events for all devices at this location. Camera Preview Tiles : Camera previews show recent activity from your devices. They display the time and which camera captured each...