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Doorbell Calls
...Calls alerts. How to activate and deactivate Doorbell Calls Open the Ring app to the main dashboard. Tap more (•••) on the camera you want to access. Tap Alert Settings . Tap Doorbell Calls . Toggle on or off Doorbell Calls . To receive Doorbell Calls, notifications must be turned on in the...
Cancelling your Ring plan
...cancellations unless required by applicable law. Before your plan ends, download any videos you want to keep. When your plan ends, you will lose access to all of your recorded videos...
Rebooting your Ring Video Doorbell or Security Camera
...For Ring devices with an internal battery, briefly press and hold the setup button (you may have to unscrew the device from the wall to access the setup button). Temporarily shut off the power at the consumer unit. For wired Ring devices, you can turn off the power at the consumer unit...
Use Bird’s Eye View to see your visitors’ paths
...for a compatible Ring device, Bird's Eye View is automatically enabled for the device on your account and the accounts of any Shared Users with access to the device. To manually turn Bird’s Eye View on in the Ring app: For Wired Doorbell Pro, Wired Video Doorbell Pro (3rd Gen), Floodlight Cam...
Continuous Live View
...Tap Video Settings. Tap Recording Mode . Select 24/7 Recording . Toggle Audio Streaming and Recording on or off Tap Continue . Then, access Live View: Tap on the camera preview tile. Tap to Go Live. When finished, tap End Live or close. Note If 24/7 Recording is not set up in the...
Set up Motion Warning for compatible devices
...How to turn Motion Warning on or off Open the Ring app to the main dashboard. Tap more (•••) on the camera you want to access. Tap your device's Settings . Tap the relevant device. Tap Smart Responses. Tap Motion Warning. Toggle on Motion Warning to turn the feature on...
Troubleshooting issues using the Ring app
...app requires iOS 17 (or higher), or Android 9 (or higher). If your mobile device does not have the latest operating system, you may not be able to access the Ring app, or the Ring app and its features may not work as expected. Check Apple iOS version | Check Android OS version Troubleshooting issues...
Using Multi-Cam Live View
...Turn the lights on or off (ring.com only): Click Turn off to turn lights off one by one. To access lights in the Ring app, click the redirect icon to view the individual device's Live View (the rightmost control icon). Sound the siren (ring.com...
Using Snapshot Capture in the Ring app
...viewed from the Ring website. Turning Snapshot Capture on or off Open the Ring app to the main dashboard. Tap more (•••) on the camera you want to access...
Passwordless sign-in using passkeys
...iOS Delete your passkey from Android Delete your passkey from Windows Delete your passkey from Mac Delete your passkey from Chrome If you lose access to your passkey and you’ve forgotten your Ring password, see Resetting your passkey and signing in...