Doorbell Calls

With Doorbell Calls, you can get alerts that look like calls when someone presses your doorbell and speak directly to your visitors via video over Live View.

This feature requires a Ring Home Standard or Premium subscription.

To use Doorbell Calls, both your mobile and Ring devices need a stable internet connection. You must be signed in to the Ring app to receive Doorbell Calls alerts.

How to activate and deactivate Doorbell Calls

In the Ring app:

1. Tap menu (☰).
2. Tap

   Devices

   .
3. Tap on your Doorbell.
4. Tap

   Device Settings

   .
5. Tap

   Notification Settings

   .
6. Tap

   Doorbell Calls

   .
7. Toggle on or off

   Doorbell Calls

   .

To receive Doorbell Calls, notifications must be turned on in the Ring app. Learn how to enable notifications in the Ring app.

If your device is in Do Not Disturb or a Focus Mode which blocks Ring notifications, you will not receive Doorbell Calls. You'll still receive Doorbell Calls if you use Priority Alerts¹ (iOS only) and choose to receive alerts for 'Rings' under Doorbell Alerts. Note: If you’re using Android 14 or later, you need to turn on ‘Full Screen Intents’ to allow full-screen notifications when turning Doorbell Calls on. To manually turn it on, go to your Android Settings > Apps > three dot menu ( ⋮ ) > Special access > Manage full screen intents.

How to use Doorbell Calls

Doorbell Calls appear as full-screen alerts that vibrate and play your ringtone according to your device’s settings. They are only received when a visitor rings your doorbell, and are not actual calls to your mobile phone.

When you receive a Doorbell Call, you can answer the call to speak to who’s at your door. If your phone is unlocked, the Ring app will open and you will see your visitor via Live View. If your phone is locked, you can hear and talk to your visitor but you will need to unlock your phone to open Live View in the Ring app.

To dismiss the notification, you can decline the call.

Missed, answered and dismissed Doorbell Calls, will appear in Event History in the Ring app.

To talk to the person at your door, microphone permissions must be turned on in your mobile device settings. Learn how to enable microphone permissions in your mobile device settings.