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Moving with your Ring devices
...planning to leave your existing Ring devices behind when you move, check the following: Transfer ownership: Physically uninstalling a device or deleting the Ring app will not release ownership of a Ring device. Learn more about transferring device ownership. Ring subscriptions : If you remove a...
Shared Users and Alexa
...the motion sensors. Use an Alexa-enabled device to access recorded video. Delete videos stored in recent activity. Add other Shared Users. Delete devices. Change motion settings...
Troubleshooting Shared User invites
...The Shared User has created their own Ring account. Sending an invite Make sure you delete any previous Shared User invite emails. Then, ask the account owner to resend the Shared User invite. Shared devices not showing after accepting a...
Creating a routine with Alexa and your Ring device
...Tap Save . Note: To modify or delete a routine, go to the Routines section in the Alexa app. Choose a Routine to make your changes. Create a voice command for snoozing Ring Motion...
Set up Sound Detection
...You can review, share and delete your Sound Detection recordings from Event History. Learn how to share, unshare and delete recordings . Troubleshooting notifications If you’re not receiving notifications, make sure that: Your device is connected to wifi Your Ring...
Using the Ring app: features and functions
...Modes and Automations, Shortcuts, Alert Settings and User Permissions. Go to Location Details to update your location name and address or to delete a Location. Ring Plan : Ring plans are an optional subscription service. Learn more about Ring subscriptions . Set Up a Device : This option lets...
Set up Amazon Key Access (for residents and staff)
...address you provided to your property manager/HOA. If that email address is not associated with a Ring account: Ask your property manager/HOA to delete that email address and add the one associated with your existing Ring account , or Create a...
Setting up two-step verification for Ring
...Note: You can only use the enrolled device to sign in. If you get a new device, you must delete the authenticator app from the old device before setting it up on the new one. To download an authenticator app: Use your preferred authenticator...
Using Motion Detection
...Learn more about Mode Settings . Delete any Motion Schedules that you have set up. Learn how to manage Motion Schedules . Check for privacy zones Make sure privacy zones are not blocking...
Ring subscription trial information
...use all trial features but cannot change account settings. Keeping videos from your Ring Protect trial Your recorded videos will be immediately deleted when your trial ends. To keep them: Subscribe to a plan before your trial ends. Download your videos before your trial ends...